Transition Services Coordinator

The Department of Developmental Services (DDS) is seeking a motivated and experienced human service professional for the role of a Transition Services Coordinator (Human Services Coordinator I) located in New Bedford Mass. The Transition Services Coordinator, coordinates, integrates, and monitors services provided to assigned clients; acts as advocate, provides information and referral services to transitional age youth and families; acts as liaison and support to transitional age youth and families with other community service providers.  

Duties and Responsibilities: (these duties are a general summary and not all inclusive)   

• Makes necessary referrals to address issues and requests to the most appropriate and efficient provider program(s). Screen telephone requests for services to determine the nature of request or problem.
• Acts as liaison for transitional age youth services (17.5 to 22) to families, family service providers, Special Education Departments (out-of-district and home care placements included), DCF, and other relevant state agencies.
• The incumbent will work effectively, cooperatively, and in a timely manner with individuals, their families and collaterals from state, public, and private entities towards common goals that increase the capacity and capabilities of individuals and their families.
• Awareness of and familiarity with legislation on the state and federal level as it pertains to transitional age youth and families.
• Initiates, develops and maintains positive relationships with local school district superintendents and special education directors.
• Identifies those transitional age youth (17.5-22) determined by schools and/or othertransitional age youth service provider to be at risk for out-of-home placements and plans for services to support placement at home.
• Provides technical assistance to families, school personnel.

Preferred Qualifications:

• Familiarity with Microsoft programs and Home and Community Services Information System (HICSIS).
• Experience working with individuals with Intellectual Disabilities
• Experience working with transitional age youth
• Ability to develop and maintain respectful, caring, patient, ethical, and empowering relationships with families and individuals supported by the department.
• Excellent organizational and communication skills
• Skills using communication styles and/or augmentative communication systems

Please Note:

• This position is located at 1740 Purchase Street, New Bedford MA 02740
• Full-time – 37.5 hour weekly position. 
• Monday through Friday – 9:00 a.m. to 5:00 p.m.
• Days off – Sunday and Saturday 
• Flexibility with work schedule is required. 

Agency Requirements:

• Must be at least eighteen (18) years of age.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search:  https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.  http://www.mass.gov/hhs/cori 
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT. 

This is a Civil Service position.  If there is no Civil Service list for this title, employees appointed must take and pass the next Civil Service examination when administered.

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.

Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.