Director Project and Services Benelux

The Director of Projects and Services is responsible for providing leadership and direction to the Projects and Services organization in Benelux. This person will need to implement the strategy per European guidelines and define and build the annual operating budgets.

Additionally, from this position you will ensure the necessary capacities and skills for the effective execution of projects and service activities. The individual will define and carry out the personnel and material resources, along with the means necessary to achieve the objectives.

We look forward to seeing your application!

In This Role, Your Responsibilities Will Be:

• To set collective and individual objectives, establish action plans, and supervise the progress to achieve them. Additionally, implement a two-way communications plan to keep the operations team informed. 
• To work in partnership with the Benelux management team (Cross BU) to analyze and implement the strategic plan, incorporating the strategic directions of both the World Area and SYSS business units.
• To develop annual operating budgets and drive monthly review and forecasting activities, in conjunction with Finance and Sales leadership. 
• To be an integral part of the SYSS Benelux management teams to ensure co-operation and coordination in both the project pursuit process and service sales.
• To develop close relationships with key customers. To enhance customer satisfaction and loyalty by delivering outstanding quality in project execution and service delivery. 
• To manage the S&OP (Sales and Operations Planning) process and lead monthly meetings to evaluate and anticipate the operational load (e.g., analysis of forecasts and operational outstandings). 
• To improve customer-facing capabilities by developing FEED, consultancy knowledge, and integrating new portfolio offerings.
• To maintain project controls and risk management to ensure consistent project performance (PMO – Project Management Office standards)
• To drive and embed a culture of continuous improvement of performance and innovation to deliver productivity and speed of execution.
• To use the capabilities of the Center of Excellence, both European and Global, to enhance the performance and cost efficiency of the organization.
• To be an integral part of the Northern Region management team as well as the European one, sharing knowledge, supporting each other and contributing to key initiatives.

Who You Are:

You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You remain energized and effective when faced with ambiguity and uncertainty. You model high standards of honesty and integrity. You pursue everything with energy, drive, and the need to finish. You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the marketplace. You model and encourage the expression of diverse ideas and opinions. You tackle difficult issues with optimism and confidence. You view talent development as an organizational imperative.

For This Role, You Will Need:

• Bachelor’s degree in engineering or equivalent experience in a relevant field (e.g., business, communications, Automation).
• Demonstrated experience in the automation industry with broad technical knowledge of different industry segments (Oil & Gas, Chemicals, Refining, Pharma, etc).
• Demonstrated ability in operational management roles, with a minimum of 10 years of experience.
• Proficiency in English for making presentations, negotiating, and interacting in daily written and oral communication.
• Strong customer interfacing skills and commercial savvy.

Preferred Qualifications that Set You Apart:

•     Additional education in business administration, operations, or project management is considered a plus.
•     Extensive understanding and experience of business drivers in Project Management.
•     Familiarity with service management and service excellence.
•     Proven track record of effective leadership and line management.
•     Ability to collaborate within a team environment within a sophisticated matrix organization.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.