Documentation Administrator with Italian

If you are looking for an opportunity to grow, Emerson has an opening for you as Documentation Administrator!

In this role you will will manage all documentation for the Sales Office, ensuring customer requirements are met accurately and on time. Acting as the single point of contact (SPOC) for all documentation matters, you will oversee the process from initiation through to closure and post-delivery if needed. You will ensure that all requested documents are properly stored, easily accessible, and released appropriately reviewing blueprints, drawings, and engineering files to support manufacturing and other departments. 

We look forward to seeing your application!

In This Role, Your Responsibilities Will Be:

• Develop and maintain Emerson documentation standards, including layout and content.
• Study drawings, specifications, and product samples to prepare user documentation such as how-to guides and instruction manuals.
• Create Documentation Dossiers per user requirements for MRO and service orders, including table of contents, cover sheets, bookmarks, and citations.
• Collect, organize, and perform quality control on electronic documentation from factories, COFs, and other sources.
• Produce and deliver approval and final documentation in required formats (electronic, paper, CD-ROM), ensuring high presentation standards.
• Update ERP systems (OCM, CRM, Oracle) with documentation status and maintain alignment with business requirements.
• Serve as the single point of contact (SPOC) for all documentation-related matters, ensuring timely responses to internal and external queries.
• Collaborate closely with Sales Engineers, Project Managers, Order Administrators, and Drawing Teams to align documentation with customer and factory orders.
• Act as escalation point for documentation execution issues and support dispute management with Order Management.
• Archive soft copies, review published materials for improvements, and continuously enhance knowledge of products, business processes, and documentation tools.

Who You Are:

You are action-oriented and focused on delivering results. With a strong customer focus, you prioritize their needs and ensure satisfaction. You communicate clearly and effectively, building strong relationships through your interpersonal skills. You work well with others, navigate challenges with ease, and consistently drive outcomes that make an impact..

For This Role, You Will Need:

• University degree
• Communicates effectively in both oral and written communication (English, Italian mandatory)
• Good level of using Microsoft Office package

Preferred Qualifications that Set You Apart:

• Quality/document control
• Administration experience

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.