Scrum Master - Leading UAE bank

1. Job Purpose

This role is responsible for forming high-performing agile teams from the ground up, guiding them through transformation journeys, and embedding agile principles across delivery squads. The Scrum Master ensures the team matures into a well-functioning agile unit capable of consistently delivering business value.

2. Key Responsibilities

Agile Foundation Building & Coaching

• Establish agile frameworks and ceremonies for newly formed squads.
• Mentor team members on Scrum practices, backlog grooming, story point estimation, and agile mindset.
• Create a psychologically safe environment encouraging open dialogue and learning.

Scrum Facilitation

• Lead all Scrum ceremonies: Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives.
• Identify, track, and remove impediments to ensure consistent team velocity and focus.
• Support the Product Owner in backlog refinement and prioritization.

Team Development & Continuous Improvement

• Conduct regular team maturity assessments and implement improvement plans.
• Promote self-organization and accountability within the team.
• Drive continuous improvement through feedback loops and metrics.

Stakeholder Collaboration

• Align with business stakeholders, Product Owners, and Chapter Leads for roadmap clarity.
• Provide transparent updates on team progress, risks, and dependencies.
• Coordinate across squads to manage cross-functional dependencies.

3. Required Qualifications

• Experience: 5+ years as a Scrum Master, preferably in roles involving new team formation and agile transformation.
• Education: Undergraduate degree in Computer Science, Engineering, or equivalent.
• Certifications: Certified Scrum Master (CSM) or equivalent (e.g., SAFe, PMI-ACP).
• Domain Exposure: Experience in banking or financial services is preferred.
• Tools Proficiency: Jira, Confluence, Miro or similar agile collaboration tools.
• Soft Skills: Excellent communication, facilitation, and stakeholder management skills.

4. Behavioral Competencies

• Strategic orientation and conceptual thinking
• Strong leadership and team-building capability
• High adaptability, integrity, and resilience
• Commitment to continuous learning and coaching