Director of IT- Provider

This role is for one of the Weekday's clientsMin Experience: 15 years

Location: Hyderabad, chennai

JobType: full-time

The Director of IT – Provider will lead a large cross-functional technology team, driving the design, development, and implementation of scalable, high-quality solutions within the Provider domain. This role requires a visionary leader who thrives in a collaborative, matrixed environment and can align technology strategy with business objectives while partnering closely with US-based stakeholders and internal teams to ensure delivery excellence.

Requirements

Key Responsibilities

Leadership & People Management

• Lead, mentor, and inspire the Provider IT team, fostering a culture of innovation, accountability, and continuous improvement.
• Directly manage a core team of 5 while overseeing a total of ~60 professionals, including Developers, Product Owners, and Business Analysts.
• Conduct performance reviews, guide career development, and implement targeted upskilling or hiring to address capability gaps.

Delivery Management

• Oversee end-to-end delivery of Provider domain initiatives, ensuring projects meet defined scope, quality, and timelines.
• Proactively manage project risks, dependencies, and escalations to maintain seamless delivery.
• Ensure delivery of robust, scalable, and compliant software solutions that meet business and regulatory requirements.

Resource Planning & Optimization

• Develop and maintain resource and capacity plans aligned with current and future project needs.
• Collaborate with Product Owners to prioritize initiatives and allocate resources efficiently.
• Lead demand forecasting and workforce planning to support strategic objectives.

Stakeholder Collaboration

• Build and maintain strong working relationships with US and global business stakeholders.
• Serve as the primary point of contact for Provider domain programs, ensuring alignment and transparency.
• Present delivery metrics, progress updates, and risk assessments to senior leadership.

Technical & Strategic Leadership

• Maintain deep technical expertise in Mainframe, Java, APIs, and vendor integration ecosystems.
• Provide hands-on technical oversight to ensure adherence to enterprise architecture and best practices.
• Contribute to defining long-term IT strategy, technology roadmaps, and modernization initiatives within the Provider domain.

Qualifications & Experience

• 15–18 years of overall IT experience, including at least 10 years in the US Healthcare Payer industry.
• Strong domain knowledge across Provider Data Management, Credentialing, Contracting, and Provider Directories.
• Proven success in leading large-scale application development and delivery initiatives.
• Experience with demand/capacity planning, forecasting, and vendor management.
• Proficient understanding of enterprise technology stacks, including Mainframe, Java, and API integrations.
• Exceptional stakeholder management, communication, and analytical skills.
• Experience operating in complex, matrixed global organizations.

Leadership Attributes

• Visionary: Defines direction and drives long-term strategic outcomes.
• Innovative: Continuously seeks creative solutions and process improvements.
• Communicative: Clearly conveys complex technical and business information.
• Accountable: Takes ownership and delivers results with integrity.
• Collaborative: Builds cross-functional partnerships and fosters team alignment.
• Analytical: Uses data-driven insights for strategic decision-making.
• Adaptable: Thrives in dynamic environments and embraces change.
• Key Skills:
• Technical Delivery | Program Management | Provider Data Management | Credentialing | Contracting | Directories | Resource Planning | Stakeholder Management