Program Management - Process & AI

Company Description

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. 

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page.

Job Description

We are looking for a Manager/Expert to lead/collaborate with our Process & AI team (5 FTE), who primarily act as GTM AI & Process Orchestrator, supporting operational excellence and revenue growth, as part of the Revenue Operations and Go-to-Market Strategy team.
The Revenue Operations and Go-to-Market Strategy team plays an important role in driving sustainability impact at scale, creating value for our customers and cultivating world class talent. This is achieved by working closely with all levels in the company to help in defining and driving forward strategic, operational and organizational improvements at Ecovadis.
The Frontline AI Process Orchestrator is a strategic and highly practical role responsible for leveraging our existing Go-to-Market (GTM) technology stack and Google AI capabilities (Gemini, Workspace, Vertex AI tools) to design, implement, and optimize automated, AI-driven revenue processes. This role requires an expert understanding of AI functionality and business workflows to dramatically improve Frontline efficiency without writing custom code.

Key Responsibilities

• AI Process Architecture: Design and map end-to-end GTM processes (with the support of the process team (4FTE on processes) and architect how to execute them using no-code methods and Google AI.
• Prompt Engineering & Fine-Tuning: Act as the internal expert on prompt engineering for Google AI, crafting precise, structured inputs to achieve highly accurate and on-brand outputs for sales content, email drafts, and research summaries.
• AI Solution Deployment: Configure and deploy GTM solutions using a combination of Google AI tools (e.g., Gemini API via low-code connectors, Google Sheets/Apps Script integrations, or Agentspace AI features) to automate data enrichment, content generation, and task management, in close collaboration with our AI CoE (Center of AI expertise), and our CIO organization.
• System Integration: with the support of our Enterprise Architect team, ensure seamless data flow and trigger logic between core GTM systems (CRM, Marketing Automation) and Google AI endpoints, typically through native platform features or low-code automation tools.
• Ensure proper A/B testing prior implementation
• The entire scope (team included)  will be in charge of  
• (4FTE) : Proactively identify inefficiencies in Frontline  workflows (e.g., manual research, slow lead handoffs) and implement AI-driven automation to eliminate bottlenecks and accelerate velocity. Ensure a reporting is available to track the measurable impact of AI-enabled processes on KPIs 
• (1 FTE) : deploy and train Frontline teams on leveraging AI tools (e.g., Gemini in Gmail/Docs) and adhere to process best practices  

Qualifications

• 5+ years in a highly analytical or process-focused role (e.g., RevOps, Marketing Ops, Sales Ops, Business Analyst), with demonstrated success in implementing automation.
• AI Proficiency (Applied):
• Proven hands-on experience utilizing and configuring Google AI tools for business purposes (e.g., Gemini for content/research, Vertex AI for no-code model tuning).
• Expert-level ability in prompt engineering and managing LLM outputs for high-quality, reliable results.
• Platform Mastery: Deep practical expertise in configuring and managing core GTM platforms (CRM and Marketing Automation, such as Salesforce, HubSpot, or Marketo).
• Analytical Skills: Strong ability to analyze funnel metrics, identify process deficiencies, and articulate the business value of new automation workflows.
• Process Mindset: A dedication to treating the GTM journey as a machine that can be continually optimized through clear, logical, and repeatable steps.

Additional Information

• Location: Warsaw
• Start date: ASAP
• In return for your expertise, we offer:
• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development 
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card
• Multikafeteria
• Lunch card
• Hybrid work organization
• Remote work from abroad policy
• Internet and Electricity bill allowance
• Additional day for community service when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring from a diverse and skilled talent pool, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).