Specialist - Quality Assurance

Core Responsibilities:
• Implement Quality Assurance processes and procedures and ensure
that the procedures are aligned with the company's quality standards
and that they are effective in identifying and resolving defects.
• Prepare quality assurance action plans; implement productivity, quality,
and customer-service standards; identify and resolve problems;
determine system improvements; and implement changes.
• Participate in conducting Integrated Management System (IMS) internal
audits to ensure proactively issues and non-conformities identified and
effectively resolved for AD Ports Group in line with the documented
procedure.
• Review and maintain Integrated Management System (IMS) documents
such as policies, terms of reference (TOR), Standard Operating
Procedures, Work Instructions.
• Act as a corporate Customer Feedback Management representative to
ensure that customer complaints are effectively escalated and
addressed in line with the global best practiced standards.
• Coordinate to provide training and support to process owners and
executers that covers the integrated management system, policies,
procedures, and core processes.
• Prepare quality reports and presentations that distill and communicate
analytical and observational findings and recommendations to the

 

Bachelor's degree in Engineering / Quality Management / Business Excellence, Computer Science, or a related field. Master's degree is a
plus
• ISO 9001:2015 Lead Auditor Certification is (Required)
• Lead/ Internal Auditor Certification to ISO 45001, 14001, 22301,
27001, 55001 standards (Preferred)
• Professional certification, such as Six Sigma, CQE, or CQA