Accountant Accounts Receivable

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Join Our Team As An Accounts Receivable Billing Specialist And Play A Pivotal Role In Ensuring Accurate Billing, Invoicing, And Customer Support. This Position Is Integral To Maintaining Seamless Financial Operations, Requiring Attention To Detail, Effective Collaboration Across Departments, And A Commitment To Excellence.

How You Will Contribute:

• Process Daily Invoicing Based On Customer Purchase Orders, Shipping Reports, Receivable Reports, And Contracts.

• Analyze And Manage Complex Billing Structures With Precision.

• Collaborate With Internal And External Stakeholders To Ensure Billing Aligns With Customer Contract Requirements And Payment Terms.

• Investigate And Resolve Account Discrepancies By Liaising With Sales, Trade Promotions, Customer Service, And Customers.

• Ensure Compliance With Local Government Billing Requirements By Working Closely With Customers, Sales Teams, And Local Accounting Firms.

• Maintain Accurate And Comprehensive Accounts Receivable Records While Meeting Deadlines.

• Lead Process Improvement Initiatives By Creating Documentation For New Or Updated Accounts Receivable Procedures.

The Must Haves:

• Previous Experience In Accounts Receivable Billing, Issue Resolution, And Cash Collection For Us/Canada/Emea Regions.

• Proficiency In Oracle R12 And Microsoft Excel.

• Strong Communication Skills, Both Verbal And Written, With The Ability To Relate To All Levels Of The Company.

• Demonstrated Ability To Thrive In Fast-Paced Environments, Manage Multiple Demands, And Exhibit Self-Direction And Organizational Excellence.

• Educational Qualifications: Bcom Or Bcom (H) From A Reputed College.

• Minimum 2 To 5 Years Of Relevant Industry Experience.

Nice To Haves:

• Experience In Sox Compliance And Familiarity With Its Requirements.

• Exposure To Creating And Managing Documentation For Accounts Receivable Processes.

• Proven Ability To Resolve Escalated Issues In Accounts Receivable With Urgency And Effectiveness.

• Knowledge Of Local Billing Requirements And Collaboration With Local Accounting Firms.

• Advanced Problem-Solving And Decision-Making Skills.

• Experience Summarizing Receivables And Preparing Detailed Reports.

• Familiarity With Protecting Organizational Value Through Confidentiality Practices.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.