Senior Software Engineer - OpenText Exstream

Requirements:

1. 4–8 years of experience with OpenText Exstream (version 23 and above).
2. 3–5 years of experience working with OpenText Command Center, including both online and batch processing modules.
3. Preferred experience in AWS cloud environments, with familiarity in YAML scripting and GitLab CI/CD pipelines.
4. Working knowledge of Exstream Communication Builder, Content Author, and Empower Editor is a plus.
5. Hands-on experience with 2-pass applications, e-drivers/p-drivers, dynamic content import, connectors, language layers, and multi-channel outputs.
6. Proficient in SQL/Oracle, batch scripting, and working within both Unix and Windows environments.
7. Capable of operating in a production support environment, handling change requests and incident resolutions within defined SLAs (prior production support experience is a strong advantage).

Knowledge of Java and ECM (FileNet) applications is desirable.

Requirements

1. Responsible for leading the design, development, and delivery of customer communication solutions, with a primary focus on OpenText Exstream-based letter changes and enhancements.
2. Serve as a Subject Matter Expert (SME) for OpenText Exstream initiatives, ensuring high-quality and timely deliverables that support product sales, customer acquisition, and servicing needs.

Key Responsilbilties:

Partner with Business Product Owners to drive Product & Proposition targets or Customer Service deliverables.

Lead the technical delivery of assigned tasks and projects.

Collaborate closely with Business Product Owners, Tech Delivery Leads, and other technical team members to define the technical design for letters-related scopes.

Provide strong technical leadership in downstream applications integrated with Life400, guiding junior team members, maintaining industry best practices, and ensuring solutions align with evolving business and regulatory requirements.

Build effective relationships across business and IT teams to support the organization’s communication strategy through robust, scalable, and compliant letter design and development solutions.

Be task-driven, with the ability to control and commit to agreed timelines.