PMO Analyst

The PMO Analyst plays a critical role in supporting project governance, resource management, performance tracking, and reporting across the organizations portfolio of projects. This role will work closely with unit heads, and technical teams to drive operational excellence and ensure standard processes are consistently applied and optimized.

Key Responsibilities:

1. 1. Process & Governance
2. 2. Project Intake & Portfolio Management
3. 3. Reporting & Communication
4. 4. Knowledge & Content Management
5. 5. Resource & Capacity Monitoring
6. 6. Administrative & Operational Support
7. 7. Tool & System Support

• Implement and maintain standard project management methodologies, templates, and tools.
• Ensure adherence to defined project governance frameworks and compliance with organizational standards.
• Contribute to continuous improvement initiatives and documentation of operational procedures.
• Consolidate project and ticket requests into a centralized system for prioritization.
• Track and maintain an updated project pipeline including status, resources, timelines, and dependencies.
• Support the intake and evaluation process by validating completeness and accuracy of project requests.
• Prepare executive-level dashboards, reports, and presentation decks to highlight project health, risks, and key metrics.
• Analyze project data to identify trends, variances, and improvement opportunities.
• Support preparation and documentation for governance meetings.
• Moderate and maintain internal knowledge platforms (e.g., Wiki, Confluence, SharePoint).
• Ensure all project documentation, lessons learned, and standards are properly stored and accessible.
• Promote knowledge-sharing practices and documentation compliance across project teams.
• Track team resource bandwidth and utilization across projects.
• Support allocation planning and identify potential resource conflicts or shortages.
• Coordinate with team leads to align staffing with project schedules and priorities.
• Organize and coordinate PMO and project team meetings, including agenda setting, note-taking, and action tracking.
• Assist project managers with project tracking tools and documentation needs.
• Facilitate onboarding and access setup for new team members.
• Maintain and support project management tools (e.g., JIRA,MS Project).
• Drive improvements in reporting and tracking mechanisms.
• Provide guidance and first-level support to project team members on tool usage.

Qualifications:

• Bachelors degree in Business Administration, Information Technology, or a related field.
• 2-4 years of experience in a project coordination, project analyst, or PMO role.
• Proficiency in project management tools (e.g., JIRA, MS Project, Confluence, SharePoint).
• Strong analytical, documentation, and communication skills.
• Experience in preparing executive-level reports and presentations.
• Detail-oriented with a proactive and structured approach to problem-solving.
• Familiarity with Agile or Waterfall methodologies is a plus.