Head of Global Professional Services Advanced Oncology Solutions

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

In the area of Project Management, the position leads a focused global function or a regional business function through balancing strategic and tactical considerations. Functional or business tactics need to be defined, while considering and anticipating the underlying strategic requirements, but also its´ limitations. Positions at this level define function- or business-specific strategies, policies and guidelines, globally or regionally valid for the assigned area.

The Head of Global Professional Services will lead the strategic direction, delivery, and execution of professional services across the organization. This individual will work closely with regional teams to establish and implement best practices, partner with education and applications teams to ensure alignment with customer needs and oversee large-scale engagements to achieve key performance indicators (KPIs). This position will serve as a key leader in driving operational excellence, customer satisfaction, and organizational growth.

Location: Flexible, with travel required to support regional teams and customer engagements as needed.

Key Responsibilities:

• Develop and execute the global professional services strategy, aligning with corporate objectives and regional goals.
• Establish scalable frameworks and best practices to ensure consistent, high-quality service delivery across regions.
• Partner with cross-functional leadership to integrate professional services into broader organizational initiatives.
• Partner with regional leaders to understand market-specific needs, challenges, and opportunities.
• Develop and implement tailored strategies to enhance service delivery and customer outcomes in each region.
• Foster a culture of collaboration and knowledge sharing between global and regional teams.
• Monitor and report on project performance, driving accountability for achieving KPIs such as customer satisfaction, retention, and revenue targets.
• Contribute to the development of training programs that empower professional services teams and enhance customer engagement.
• Build and mentor a high-performing professional services team, fostering a culture of accountability, innovation, and customer focus.

Qualifications:

• Bachelor’s degree in a relevant field; advanced degree preferred
• Experience in medical devices/healthcare; experience in Radiation Oncology preferred.
• Proven experience in a senior leadership role within professional services, consulting, or related functions.
• Demonstrated success in partnering with regional teams to develop and implement scalable best practices.
• Strong expertise in managing large-scale customer engagements, with a track record of achieving KPIs.
• Exceptional collaboration and communication skills, with the ability to influence and align cross-functional stakeholders.
• Experience working closely with education and applications teams to drive alignment and customer success.
• Strategic thinker with strong analytical skills, capable of balancing long-term vision with tactical execution.

Equal Employment Opportunity Statement
Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

• EEO is the Law
• Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
• Reasonable Accommodations
• Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

• Pay Transparency Non-Discrimination Provision
• Siemens Healthineers follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here
• California Privacy Notice
• California residents have the right to receive additional notices about their personal information. To learn more, click here.

A Successful candidate must be able to work with controlled technology in accordance with US export control law when required. It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The annual base pay for this position is:

Min $248.000 - Max $372.000

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

Data Privacy: We care about your data privacy (https://www.siemens-healthineers.com/careers/recruitment-application-privacy-notice) and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

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