Agile Coach/Scrum Master

Description

Position Details:

• Job Title: Agile Coach/Scrum Master 
• Job Type: Full-time 
• Salary Range: $180,000 - $200,000 

Location: Hybrid, DC - Hybrid work arrangement with required onsite presence during core federal hours (Monday-Friday, 9:00 AM - 3:00 PM ET) and additional onsite coverage as mission dictates 

Dynanet Corporation Overview:

Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company’s efforts helped organizations build the very fabric of connectivity that now powers our modern world. Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape. Our story is more than just a story of technology – it’s a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future. 

About The Role:

The Agile Coach/Scrum Master is responsible for leading and managing full lifecycle complex technology projects for the customers while implementing agile methodology and customer feedback loops across the customer Tech’s project portfolio. This role manages cost, schedule, risks, and resources across multiple concurrent technology projects including major infrastructure initiatives and enterprise system deployments. The position focuses on monitoring performance metrics, resolving roadblocks, and implementing corrective actions to keep projects on track while ensuring 90%+ customer satisfaction and on-time delivery. This specialist will support the customer Tech's transformation by integrating agile practices into traditional federal project management approaches and facilitating the migration of 120+ systems to secure enterprise offerings. 

Requirements

Roles & Responsibilities:

Agile Project Leadership & Management:

• Lead and manage full lifecycle projects from initiation to completion/operations & maintenance 
• Manage cost, schedule, risks, and resources across multiple, concurrent technology projects 
• Monitor performance metrics, resolve roadblocks, and implement corrective actions to keep projects on track 
• Ensure 90%+ of projects are delivered on agreed-upon timeline without requiring substantial rework from the Government 
• Facilitate agile methodology implementation and customer feedback loops across all project activities 
• Support project timelines: The Customer Tech-led projects (1-6 months), Program Office projects (1-6+ months) 

Scrum Master Responsibilities:

• Facilitate daily scrums, sprint planning, sprint reviews, and retrospectives for development teams 
• Remove blockers and impediments that prevent teams from achieving sprint goals 
• Coach teams on agile principles, practices, and continuous improvement methodologies 
• Ensure adherence to scrum framework while adapting to federal compliance requirements 
• Facilitate cross-functional collaboration between the customer Tech teams and program office customers 
• Support teams in achieving sprint velocity improvements and cycle time reductions 

Agile Coaching & Training:

• Deliver agile coaching sessions with historical volume of 72 sessions serving 567 participants annually 
• Provide agile coaching support through ticketing system (198 requests annually based on historical data) 
• Develop and deliver agile training materials and workshops for federal staff and contractors 
• Coach teams on agile transformation from traditional waterfall methodologies to iterative delivery approaches 
• Support organizational change management during agile adoption across the customer Tech divisions 
• Mentor project managers and team leads on agile leadership practices 

Complex Technology Project Coordination:

• Manage migration of 120+ systems to secure enterprise offerings such as the customer’s Next Generation Secure Cloud (NGSC) and Okta authentication 
• Coordinate integration and deployment of secure collaboration tools across the enterprise 
• Support major infrastructure projects including VTC Enterprise Network and Azure General Support System implementations 
• Facilitate the customer Collaboration Portal, Enterprise Zendesk, and Confluence/JIRA deployments 
• Manage NGSC migration support activities (95 in FY24, 12 in FY25) with peak periods requiring intensive coordination 

Stakeholder Management & Communication:

• Serve as escalation point of contact for project-related issues and blockers 
• Facilitate Integrated Product Teams (IPTs) for both the customer Tech-led and Program Office vendor-led projects 
• Monitor and track project development progress with weekly briefings to leadership on Fridays 
• Ensure 90%+ of the customer Tech's customers report satisfaction with working with the customer Tech on technology projects 
• Coordinate with cross-functional teams to remove the customer Tech-related blockers and dependencies 
• Maintain clear communication channels between development teams, stakeholders, and leadership 

Risk Identification & Monitoring:

• Identify and monitor project risks across multiple concurrent initiatives 
• Implement risk mitigation strategies and escalate critical issues to appropriate stakeholders 
• Support risk management frameworks for complex federal technology implementations 
• Coordinate risk assessment activities for system migrations and enterprise tool deployments 
• Maintain risk registers and provide regular risk reporting to project stakeholders 

Performance Monitoring & Improvement:

• Track and report on agile maturity metrics including sprint velocity, cycle time, and delivery predictability 
• Implement continuous improvement processes based on retrospective feedback and lessons learned 
• Support achievement of 20% increase in sprint velocity and 15% reduction in project cycle times 
• Monitor customer satisfaction metrics and implement improvements based on feedback 
• Facilitate post-project reviews and capture lessons learned for future initiatives 

Documentation & Compliance:

• Ensure 100% of projects are well-documented with key information and decisions readily available 
• Streamline decision-making processes while reducing documentation burden and ensuring compliance 
• Maintain project artifacts in compliance with federal requirements and audit standards 
• Support transition planning and knowledge transfer activities for project completion 
• Coordinate with governance teams to ensure agile practices align with federal oversight requirements 

Required Professional Skills:

• Agile Methodology Expertise: Minimum 5+ years of hands-on experience as Scrum Master or Agile Coach in complex technology environments 
• Federal Project Management:?Understanding of federal IT project management requirements, compliance frameworks, and oversight processes 
• Large-Scale Project Experience:?Experience managing multiple concurrent projects with budgets exceeding $1M and cross-functional teams 
• Coaching & Training:?Proven ability to coach teams and individuals on agile practices with experience delivering training to 50+ participants 
• Stakeholder Management:?Experience facilitating meetings with diverse stakeholders including federal employees, contractors, and senior leadership 
• Risk Management:?Knowledge of project risk identification, assessment, and mitigation strategies in federal environments 
• System Migration Experience:?Experience with large-scale system migrations, cloud implementations, or enterprise software deployments 
• Performance Metrics:?Ability to establish and track agile performance metrics and drive continuous improvement initiatives 
• Communication Skills:?Excellent facilitation, presentation, and written communication skills for federal audiences 
• Problem Solving:?Strong analytical and problem-solving abilities with experience resolving complex technical and organizational challenges 
• Federal Compliance:?Understanding of federal project management standards and ability to adapt agile practices to compliance requirements 

Preferred Professional Skills:

• Certifications:?Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe certification, or equivalent agile certifications 
• Federal Experience: Previous experience with the customer, HHS, or other federal agencies implementing agile methodologies 
• Enterprise Tools:?Experience with Jira, Confluence, Azure DevOps, or similar agile project management and collaboration tools 
• Cloud Migration:?Hands-on experience with cloud migration projects, particularly AWS, Azure, or government cloud environments 
• Change Management:?Formal training in organizational change management and experience supporting digital transformation initiatives 
• DevOps Integration:?Understanding of DevOps practices and CI/CD pipeline integration with agile development processes 
• Scaled Agile:?Experience with scaled agile frameworks (SAFe, LeSS, Nexus) for coordinating multiple agile teams 
• Advanced Degree: Master's degree in Project Management, Information Technology, or related field 
• Government Contracting:?Experience working in federal contracting environments with knowledge of contract performance requirements 

Dynanet Team Requirements And Expectations:

• Possess Strong written and verbal communication skills. 
• Highly organized with an ability to prioritize, balance, and effectively advance multiple competing priorities in a high-volume, fast-paced environment. 
• Ability to interact in a professional and collaborative manner with fellow Dynanet Teammates and the clients, and business partners that we work with. 
• Ability and desire to challenge and educate yourself to support and advance IT services delivery in the Federal agencies we serve. 
• Excellent judgment and creative problem-solving skills. 
• Respond to team member and client requests via email, MS teams, or other communication means during core business hours. 
• Active listening skills to understand clients' needs, and collaboration skills to work with other developers and designers. 

Education/Experience Requirements:

• Education: Bachelor's degree in Project Management, Information Technology, Computer Science, Business Administration, or related field required 
• Experience: Minimum 7+ years of agile project management and coaching experience in complex technology environments 
• Federal Experience: Minimum 3+ years of experience working in federal government or federal contracting environments 
• Scrum Master Experience: Minimum 4+ years serving as Scrum Master for software development or technology implementation teams 
• Coaching Experience: Minimum 2+ years providing agile coaching and training to teams and organizations 
• Large Project Experience:?Experience managing projects with 10+ team members and budgets exceeding $500K 
• System Integration:?Experience with enterprise system integrations, migrations, or large-scale technology deployments 

Employee Benefits Overview:

• Industry Competitive Compensation 
• Medical and Dental Insurance 
• Paid Time Off/Holidays 
• 401(k) Retirement Plans with Matching 
• Remote Work* 
• Paid Training 
• Employee Referral Program 
• Employee Development Program? 

*Remote work flexibility available with required onsite presence during core federal hours and additional coverage as mission dictates for team facilitation, stakeholder meetings, and agile ceremonies.