Operations Analyst - Jefferson Medical Group

Job Details

Provides providing analytical and administrative assistance in daily operations and practice/department analytics.

Job Description

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Provides project management and support to practice leaders throughout design and implementation by helping practices to:
• Iterate on design, if needed always keeping project outcomes in mind to test whether design can support expected performance
• Overcome perceived and actual barriers
• Implement and sustain change
• Collaborate with JMG Practice Analytics Department for Epic billing reports to include by clinical activity and results division, by location & by physician
• Create and maintain reports (analytics) for Departmental Dashboards and Thresholds to include:
• Utilizing QLIK: surgical cases, total patient visits, and new patient volume
• One page clinical faculty monthly reports to include: wRVUs, # of sessions, and Press Ganey scores
• Prepares materials for monthly review of outpatient metrics with key leaders, including action plan documentation and status updates
• Guides and coordinates implementation, process improvement, policy development and change management projects with staff members, other departments and vendors involved in ambulatory care projects or other ad hoc projects.
• Develops cost estimates, schedules, milestones, deliverables, and overall plans for projects; clearly delineates action items to participants, and provides additional support as appropriate
• Produces monthly, quarterly and yearly reports for SKMC and JMG leadership including visit volume, patient access, provider utilization, and patient satisfaction metrics.
• Collects and organizes data from various internal sources to create ad hoc reports for JMG leadership
• Works with JMG leadership to assess current reporting efficiencies and lend insight on areas for improvement (patient access, provider utilization, etc.)
• Collaborates with management, staff, and other stakeholders to identify training opportunities/gaps for new and existing employees; develop testing and evaluation procedures to ensure program effectiveness.

Education And Experience:

Bachelors Degree Required

3-5 years of experience, preferably in Healthcare

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Jefferson University Physicians

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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