Principal Billing Coordinator

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. From advancing life sciences research and solving complex analytical challenges to improving diagnostics and driving laboratory efficiency, we empower our customers with innovative technologies and services.

Within Thermo Fisher, our Global Business Services (GBS) Shared Services team is transforming how we work, optimizing processes, and driving productivity. With over 2300+ colleagues across five global locations, including our Sofia site, we deliver scalable, cost-effective solutions. Since its establishment in 2013, the Sofia Finance Shared Services center has been operating for over 10 years with a proven track of record of success and growth and is designed to serve our global customers across various financial functions, including Procure to Pay, Record to Report and Order to Cash.

Responsibilities:
• Timely and accurate processing of billing through all stages from invoice initiation through to invoice submission: uses available systems/tools/reports/trackers to check contract set ups, identify billing opportunities, track billing progress and clear unbilled costs; pro-actively follows up on approvals; escalates delays and risks; ensures trackers are updated with relevant comments; provides cover during team absence; ensures all internal approval processes relating to customer invoices, credit memos and cost transfers are followed.
• Fully understands, tracks, and meets customer requirements relating to invoice types, invoice timing, back up documentation, invoice submissions and other specific contractual requests; proposes efficient solutions in meeting requirements; initiates discussions when requirements cannot be met due to system limitations.
• Collaborates effectively with customers and other teams within the organization to ensure timely resolution of all billing related queries.
• Supports team with reporting, reconciliations, tracker preparations and data analysis.
• Focuses on opportunities to improve and streamline processes; provides constructive feedback on improvement opportunities; highlights where further training and guidance is required across the organization; assists in resolution of system and report errors.
• Assists in training new team members; supports/mentors others and shares knowledge; actively participates in team meetings and trainings.
• Assists in recruitment efforts; co-ordinates new team member onboarding and training; provides continued support.
• Focuses on development, engagement, and retention of team: support and coaching during regular one to ones; career development discussions; goal setting and performance reviews; appropriate allocation of customers and tasks across team; soft skills training; recognition of achievements; team re-structures; promotion of teamwork through regular trainings, meetings, and social events

Knowledge, Skills, And Abilities:

• Proficient in problem solving and prioritizing.
• Ability to work effectively with all levels of the organization.
• Knowledge of accounting/financial principles and best practices.
• Strong analytical and quantitative skills.
• Proficient Microsoft Office skills.
• Excellent communication skills both written and verbal.
• Excellent interpersonal skills.
• Ability to multi-task and handle deadlines.
• Ability to lead, coach, and mentor staff.

Policy & Strategy:
Administers and executes policies, processes, and procedures that affect subordinate employees and the workflow of the team. Requires full knowledge of own area of functional responsibility.
Liaison:
Develops and maintains strong relationships through effective communication that promote goal accomplishment; uses professional and mature communications with others; exhibits excellent listening skills; seeks out information and input from others; actively shares information with others; confident in expressing ideas; escalates any breakdown in communication.
Education and Experience:
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0
to 4 years) or equivalent and relevant combination of education, training, & experience.

Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.
Working Conditions and Environment:
Work is performed in an office or hybrid environment with exposure to electrical office equipment. Long, varied hours may be required.

We are seeking a dedicated professional with a keen attention to detail and strong financial analysis skills. The ideal candidate will excel in vendor relationship management and place a high emphasis on continuous improvement. This role requires effective team leadership and collaboration, along with adaptability to changing environments. We value ethical conduct and are looking for someone who embodies these principles in their work.

Why Thermo Fisher Scientific?

We pride ourselves on our inclusive and collaborative culture, where every voice is valued, and ideas are encouraged. We believe that diversity and inclusion are essential for fostering innovation and driving business success. As an equal opportunity employer, we are committed to providing a workplace that is free from discrimination and harassment.

Apply today and be part of a company that is making a difference!

Join us in our mission to enable our customers to make the world healthier, cleaner, and safer.

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