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System Administrator

Optimiza.com

Office

Amman, Amman Governorate, Jordan

Full Time

Key Accountability

  • Operating Systems: Windows, macOS, and basic Linux troubleshooting.
  • Enterprise Applications: Hands-on experience managing and supporting Office 365, Active Directory, and enterprise collaboration tools (e.g., Teams, SharePoint, Zoom, VPN solutions, etc.).
  • SCCM: Experience with deploying, managing, and troubleshooting SCCM for software distribution, patch management, and OS imaging.
  • WSUS: Proficiency in configuring and managing WSUS for Windows updates.
  • Citrix: Experience in supporting and managing Citrix environments (VDI, virtual applications, remote access solutions).
  • Scripting: Proficiency in PowerShell, Bash, or other scripting languages for automation and administration.
  • Project Management: Ability to manage IT projects, coordinate cross-functional teams, and oversee IT implementations.
  • Networking: Basic knowledge of TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi, and VPN troubleshooting.
  • IT Security: Understanding of endpoint security, antivirus software, multi-factor authentication (MFA), and access control policies.
  • Helpdesk & ITSM Tools: Experience using ticketing systems
  • IT Asset & Software Management: Knowledge of IT asset tracking, software licensing, and patch management best practices.
  • Knowledge of cloud services (Azure, AWS, or Google Workspace).
  • Knowledge of Windows 10 / WIN 11, Office 365, active directory, video conferencing,
  • Familiarity with Problem Troubleshooting Techniques & Implementation of Automated Trouble Ticketing

Requirements

Education & Experience

  • Bachelor’s degree in computer science
  • Minimum 3) Years of Professional Experience.
  • Certifications MS- Endpoint Administrator Associate, Azure Fundamentals, Microsoft 365 are preferred.
  • Knowledge of current technological developments/trends in area of expertise.
  • Customer Service Oriented Personality.
  • Ability to resolve customer complaints and concerns, and work under pressure. Ability to
  • SCCM: Experience.
  • WSUS: Experience
  • Citrix: Experience
  • communicate effectively, both orally and in writing English/Arabic
  • Familiarity with Agile or ITIL methodologies.
  • PMP (Project Management Professional), or ITIL Foundation are a plus...

System Administrator

Office

Amman, Amman Governorate, Jordan

Full Time

October 5, 2025

company logo

Optimiza

OptimizaME