Assistant Food & Beverage Manager

Company Description

Novotel Bangkok Platinum Pratunam sits in the heart of Bangkok’s fashion and shopping district. Connecting to the city’s top attractions and public transport hubs. Take Bangkok’s central skywalk to the central of  shopping centres for a shopping paradise. Step just outside the hotel to browse the bargains at Pratunam Fashion Mall or the market across the street.

Job Description

• Ensuring the smooth operation of our food and beverage outlets, delivering exceptional customer experiences, and contributing to the overall success of our establishment.
• Assist in setting and managing periodical food and beverage budgets and forecasts.
• Analyze monthly P&L statements and reports, identifying deviations from business plan goals
• Collaborate with the Food and Beverage team to create attractive food products and improve food quality.
• Implement and maintain policies and standards for Food and Beverage operations.
• Ensure compliance with safety regulations and execute emergency procedures when necessary
• Train and mentor team members to deliver exceptional customer service.
• Resolve customer complaints and concerns promptly and professionally.

Qualifications

• Bachelor's degree in Hospitality Management or related field preferred and minimum of 3-5 years of experience in food and beverage management.
• Proven track record in budgeting, forecasting, and P&L analysis.
• Strong leadership and excellent customer service skills
• Thorough understanding of food safety regulations and hygiene standards.
• Excellent communication skills in English both verbal and written.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Additional Information

• Competitive Salary and Benefits
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!