Relationship Manager, CBBC

Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.

Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.

Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.

Monitor overall customer experience and per-empt or address any process lapses or delays in TAT.

Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.

Provide the qualitative credit assessment for each application.

Work closely with Account Managers to prepare credit proposals.

Vet, sign and deliver Letters of Offer.