Managing Director – Neurodevelopmental Services

Reports to: Chief Operating Officer

Salary: £110k-£120k + company bonus

Location: Canary Wharf or Hybrid (minimum 3 days per week in our Canary Wharf office)

✨ Join Us in Shaping the Future of Neurodevelopmental Healthcare ✨

At the Centre for ADHD Research and Excellence (Care ADHD), we’re transforming access to neurodevelopmental services for adults, children, and young people across the UK. We believe that gold standard care should be accessible and affordable for all.

We opened our doors in April 2024 with a simple belief: healthcare can be faster, fairer, and more human. In just 18 months, we’ve scaled with pace and purpose, harnessing digital innovation to deliver quality, patient-first services. And we’re only just getting started. Our ambition is to become the UK’s leading provider of neurodevelopmental services outside the NHS, while setting a new standard for patient experience and clinical quality.

We’re now seeking a Managing Director to take full operational accountability for our neurodevelopmental service lines. Reporting to the Chief Operating Officer, this is more than a leadership role - it’s a rare opportunity for a senior healthcare leader with a proven record in scaling services to set new standards in patient experience and make a lasting difference for thousands of people across the UK.

🏗️ The Role

As Managing Director, you will provide visible leadership and end-to-end accountability for operational, financial, and patient outcomes across our neurodevelopmental services. Working in close partnership with our Chief Operating Officer, Chief Governance Officer and Chief Medical Officer, you’ll ensure services are safe, efficient, high quality and patient-centred, while scaling sustainably to meet demand across the UK.

This is more than a leadership post – it’s an opportunity to shape how neurodevelopmental services are delivered, and improve access for thousands of patients and families. Every decision you make will directly impact how people experience healthcare at a critical point in their lives.

💼 Key Accountabilities

• Leadership & Culture: Provide visible leadership across our neurodevelopmental services. Line-manage senior leaders (directly and through matrix partnerships), and build capability and talent pipelines. Champion a culture of safety, performance, innovation, and compassion, whilst delivering the highest quality of experience for our patients and teams.
• Operational Delivery: Shape and execute strategic plans that transform and scale services in line with overall group priorities. Ensure throughput, access, and patient experience KPIs are consistently achieved. Lead demand and capacity planning, optimise workforce deployment, and embed a culture of continuous improvement. Act as the senior point of escalation for complex operational challenges, driving timely, effective resolution.
• Clinical & Patient Experience: Support our clinical and operational leaders to ensure pathways are safe, evidence-based, and compliant with CQC, NICE and regulatory standards. You’ll be a visible advocate for patients, families, and colleagues, ensuring their voices shape our services and our future.
• Financial & Commercial: Own the P&L for all neurodevelopmental service lines. Ensure financial targets are met through efficient resource management and the delivery of strategic plans, while supporting the CFO/COO on forecasting, pricing, and growth planning.
• Partnerships & Growth: Act as senior face of the service with commissioners and external partners. Drive expansion into new pathways (e.g. in-person autism clinics) and scale them effectively.
• Board Leadership: You’ll Chair the SLT Delivery Groups of our adult and CYP services, and will provide assurance to the Board on operational matters. You’ll ensure patient and staff voices are represented in every decision, and that group level strategy is translated into executable business plans.

🫵 About You

You’re not just an operator - you’re a builder. You deliver results at pace without losing sight of safety, quality, or patient experience. You combine commercial acumen with compassion and creative thinking, and you thrive in high-growth, values-driven environments.

Above all, you set the highest standards. Whether it’s clinical governance, operational performance, or the experience of patients and colleagues, you’re relentless about raising the bar and ensuring excellence in everything we do.

You’re visible, approachable, and values-led. You build trust quickly, align people around a clear direction, and create cultures where colleagues feel empowered, inspired, and accountable to deliver their best work.

🌳 Experience & Skills

• Significant senior leadership experience in healthcare (NHS or private), with at least 3 years at Director or equivalent level.
• Track record of scaling complex services and managing P&L at organisational or service-line level.
• Strong experience working through a matrix model with clinical leaders, governance teams, and corporate functions.
• Evidence of leading teams through transformation and rapid growth, balancing accountability with empathy.
• Skilled in performance analysis, assurance reporting, and Board-level engagement.
• A values-led leader, able to inspire confidence and align teams around common goals.

🌟 What We Value

Care is at the heart of who we are – in how we support patients, and in how we treat each other as colleagues. Skills and experience matter, but it’s our mindset and behaviours that shape the culture we’ve built and protect it as we scale.

We Value:

• Kindness – treating colleagues, partners, and patients with respect and care.
• Transparency – being open and honest, building trust at every level.
• Reflection – pausing to learn, adapt, and grow together.
• Growth mindset – embracing feedback and challenge as opportunities.
• Accountability – owning outcomes and focusing on solutions, not blame.
• Collaboration – sharing ideas, supporting one another, and celebrating collective success.

🚀 What You Can Expect from Us

• Competitive salary + benefits package
• Office based or hybrid working (3+ days/week in our Canary Wharf office)
• 25 days holiday (plus UK public holidays)
• A paid day off on your birthday
• Pension contributions
• Office equipment when you join
• Regular team get-togethers
• Professional growth and accountability at Board level
• Be part of one of the UK’s most ambitious HealthTech groups, with huge scope for growth and impact

🗓️ Our Hiring Process

We aim to make our process streamlined and respectful of your time. Shortlisted candidates will start with an informal conversation with our Chief Operating Officer. The formal stage will then bring together the COO alongside other members of our Exec team and Board for panel interviews.

🩵 Apply with Confidence

We know that underrepresented groups often hesitate to apply unless they meet 100% of the criteria. If you believe you have the leadership skills, values, and vision to succeed in this role, but don’t tick every single box, we encourage you to apply.

At Claranova Group, we are committed to building a diverse and inclusive environment. We welcome applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to build a more equitable future in healthcare.