People & Culture Coordinator - InterContinental Los Angeles Downtown

About Us
Do you see yourself as a People & Culture Coordinator? What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

The InterContinental Los Angeles Downtown is located in the Wilshire Grand building, standing 73 stories tall in the core of Downtown’s historic, entertainment, financial, arts, and sports districts. Ideally placed at the heart of the revitalized, energy-charged urban center of the United States’ second-largest city, the hotel provides first-class hospitality that seamlessly intertwines with the fabric of the burgeoning Downtown area.

Your Day to Day

Perform entry-level human resources and administrative duties in support of the hotel’s Human Resources programs and philosophies. Provide basic employee assistance, often serving as initial point of contact for human resources-related matters.

Duties And Responsibilities

• Act as primary point of contact for employees for routine inquiries regarding employment, policies, procedures, and payroll and/or benefits issues.  Follow-up as needed to ensure resolution.  Escalate serious matters to supervisor as needed. 
• Coordinate the preparation of employee orientation, training sessions, and employee morale programs or events.     
• Assist in the communication and administration of employee benefit programs; distribute information and forms to employees. 
• Assist with the recruitment process- such as preparing paperwork 
• Worker’s Compensation files, updating the OSHA 300 logs, etc.
• Assist with Workers Compensation and Leave of Absence files- reporting and preparing paperwork
• Prepare a variety of correspondence, reports, and/or presentations which may include:
• Gathering and summarizing information from various sources
• Analysis and summary of data
• Creating spreadsheets, charts, and/or graphics
• Entering, retrieving and/or working data within software programs or databases
• Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager’s absence.
• Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc. 
• Maintain an organized, clean, and professional work area
• Maintain all boards according to standards
• Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office. 
• Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.
• Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Hotel Management/Staff, Corporate Human Resources/People & Culture, and Corporate Legal and HR/People Culture Shared Services.
• Perform other duties as assigned.
• Assist with the recruitment process- such as preparing paperwork 
• Worker’s Compensation files, updating the OSHA 300 logs, etc.
• Assist with Workers Compensation and Leave of Absence files- reporting and preparing paperwork
• Prepare a variety of correspondence, reports, and/or presentations which may include:
• Gathering and summarizing information from various sources
• Analysis and summary of data
• Creating spreadsheets, charts, and/or graphics
• Entering, retrieving and/or working data within software programs or databases

What We Need From You

High school diploma or equivalent. At least 2 years’ experience in Human Resources including WC and LOA. Some college preferred. Must speak fluent English.  Other languages preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing 
• Standing and moving around the facility 

• Handling Objects

• Use a keyboard to generate various work-related documents

Other:

• Strong customer service and communication skills required with ability to effectively communicate with all levels of the organization. 
• Excellent computer skills including MS Word, PowerPoint and Excel.      ADP experience preferred.
• Ability to type at least 45 WPM.
• Ability to maintain confidential information is critical
• Mathematical skills, including basic math, percentages and variances are utilized frequently.
• May be required to work nights, weekends, and/or holidays.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

What We Offer

The hourly pay range for this role is $25.00 to $31.00 This range is only applicable for jobs to be performed in at the InterContinental Los Angeles Downtown Hotel. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

 

In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please click ""Apply"" and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Veterans / Disabled

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?