Housekeeping Floor Manager - Full-Time (Planet Hollywood LV)

Essential Job Functions:

• Inspects guestrooms to ensure the highest cleaning standards are met. 
• Provides counseling and supports team members in meeting their responsibilities and becoming part of the team. 
• Interviews applicants and hires qualified candidates. 
• Executes and issues notices of disciplinary action. 
• Ensures all team members follow hotel policies and procedures. 
• Expedites and oversees special requests from the Front Desk. 

• Attends Management Meetings.

• Develops teams and its members. 
• Motivates employees to provide superior customer service to our guests. 
• Monitors job performance daily. 
• Inspects guestrooms to ensure the highest cleaning standards are met. 
• Provides counseling and supports team members in meeting their responsibilities and becoming part of the team. 
• Interviews applicants and hires qualified candidates. 
• Executes and issues notices of disciplinary action. 
• Ensures all team members follow hotel policies and procedures. 
• Expedites and oversees special requests from the Front Desk. 

• Attends Management Meetings.

• Develops teams and its members. 
• Motivates employees to provide superior customer service to our guests. 
• Monitors job performance daily. 

Qualifications

• Previous supervisory experience is required. 
• Strong written and verbal skills are required. 
• Excellent interpersonal, customer service, organizational, team building, and problem solving skills are required. 
• Knowledge of the Culinary Bargaining Agreement is preferred. 
• Must demonstrate the ability to lead, guide, direct, develop, and motivate people at all levels. 
• Must possess strong people skills with ability to problem solve through listening and responding to the needs of team members. 
• Knowledge of Housekeeping operation is necessary. 
• Knowledge of computers and typing skills are essential. 
• Must have a good understanding and working knowledge of chemical and cleaning supplies and techniques/equipment, including SDS and OSHA guidelines would be beneficial. 
• Must be able to converse, understand, read, and write in English. 
• Must be able to calmly handle all situations. 
• Must be willing to work any day of the week and any shift when required. 
• Must be able to get along well with coworkers and work as a team.
• Must present a well-groomed appearance. 

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended.  Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR.  Join our team, where our mission is to “Inspire Grown Ups to Play!"

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.  
 
The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.