Corporate Technology – Manager - English

Ready to build the future with AI? 
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Corporate Technology – Manager - English
The IT Site Lead will be responsible for maintaining regular governance with various business and IT stakeholders, ensuring overall site stability and performance from an IT standpoint. This role requires a strong understanding of IT infrastructure, project management, and effective communication skills to collaborate with multiple teams and drive successful outcomes.

Responsibilities:
•    Establish and maintain regular governance processes with business and IT stakeholders to understand site requirements, address concerns, and ensure alignment with IT strategies. 
•    Oversee the day-to-day operations of the site's IT infrastructure, ensuring stability, reliability, and performance. 
•    Coordinate with the IT team to plan, implement, and maintain IT systems, including hardware, software, and network infrastructure. 
•    Collaborate with business units to identify IT needs, prioritize projects, and ensure timely delivery of IT solutions to support business operations. 
•    Conduct regular site audits to assess IT infrastructure, identify potential risks, and implement appropriate measures to mitigate them. 
•    Monitor and analyze site performance metrics, identify areas for improvement, and develop action plans to enhance IT performance. 
•    Manage relationships with external vendors, ensuring compliance with service level agreements and driving continuous improvement. 
•    Stay up to date with the latest IT trends, technologies, and best practices, and make recommendations for their implementation to enhance site IT capabilities. 
•    Develop and maintain documentation related to IT infrastructure, processes, and procedures, ensuring accuracy and accessibility for the site's IT operations.

• Qualifications we seek in you!
• Minimum Qualifications
•     Bachelor’s degree in information technology, Computer Science, or a related field is a plus. 
•     Proven experience in a similar role, preferably in a multi-site environment. 
•     Strong knowledge of IT infrastructure, including servers, networks, storage, and security systems. 
•     Proficient in project management methodologies and tools.
• Preferred Qualifications / Skills:
•     Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels. 
•     Strong analytical and problem-solving abilities to identify and address IT-related challenges. 
•     Ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment. 
•     Certifications such as ITIL, PMP, or CCNA are a plus. 
•     Ability to adapt to changing technologies and industry trends

Why join Genpact? 
•    Lead AI-first transformation – Build and scale AI solutions that redefine industries 
•    Make an impact – Drive change for global enterprises and solve business challenges that matter 
•    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 
•    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 
•    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.