Process Developer – Billing Analyst

Ready to shape the future of work? 

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Inviting applications for the role of Process Developer – Billing Analyst

In this role, we seek a focused, determined, and competitive Billing Analyst capable of achieving a rapid collection cycle, meeting our objectives, and whose objective is to support management from an operational, analytical, and tactical perspective, addressing client requests.

Responsibilities

• Carry out the billing process for all business lines of the company, including monthly and periodic billing reports and closing statements.
• Ensure the accuracy of financial information in compliance with regulatory and corporate requirements.  Ensure billing is in accordance with client requests and requirements.
• Prepare monthly or periodic billing reports and closing statements.
• Handle billing-related tickets, providing solutions to meet needs and comply with operational quality standards.
• Ensure the proper functioning of processes under your responsibility.
• Oversee the month-end closing process to ensure timely delivery of tasks.
• Keep manuals and process documentation under your responsibility up to date.
• Design and implement process improvements to simplify tasks and enhance the quality of work performed

Qualifications we seek in you!

Minimum Qualifications

• Analytical thinking, report preparation, agility, and the ability to efficiently manage requests and consistently meet deadlines
• English – Intermediate Level, B2 or C1

Preferred Qualifications/ Skills

• Solid knowledge of billing processes
• Significant volume of transactions (Preferred)
• Advanced Excel skills
• JD Edwards ERP, and electronic invoicing platforms.

Why Join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 
• Make an impact – Drive change for global enterprises and solve business challenges that matter 
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 

Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.