Director IV (Director, Information Technology Services)

Position Title:

Director IV (Director, Information Technology Services)

Class/Group:

1623/B29

Military Occupation Specialty Code:

N/A

Fair Labor Standards Act Status:

Exempt

Number Of Vacancies:

1

Salary Range:

$14,583.33 - $15,833.33 / monthly

Duration:

Regular

Hours Worked Weekly:

40

Travel:

Occasional

Work Location:

• San Antonio, Texas – preferred work location
• Austin, Texas - optional

Web Site:

Www.Txcc.Texas.Gov

Refer Inquiries To:

Careers@Txcc.Texas.Gov

How To Apply:

• Select the link below to search for this position:  https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
• Enter the job posting number “00053285” in the keyword search.
• You must create a CAPPS Career Section candidate profile or be logged in to apply.
• Update your profile and apply for the job by navigating through the pages and steps.
• Once ready, select “Submit” on the “Review and Submit” page.
• If you have problems accessing the CAPPS Career Section, please follow the instructions in the Resetting CAPPS Password for Job Candidate desk aid.

Special Instructions:

• Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
• Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.

Interview Place/Time:

Candidates will be notified for appointments as determined by the selection committee.

Selective Service Registration:

Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.

H-1b Visa Sponsorship:

We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Equal Opportunity Employer

Texas Cyber Command does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability.  Please call 512-463-5920 to request reasonable accommodation.

Position Description

Title:

Director IV (Director, Information Technology Services)

Class/Group:

1623/B29

Fair Labor Standards Act Status:

Exempt

Position Summary

This role will perform highly advanced (senior level) managerial work providing direction and guidance in strategic operations and planning of the Information Technology Services Department, including staff performing application development, maintenance, and operations. Work involves developing and implementing policies; reviewing guidelines, agency technology strategies, procedures, rules and regulations; establishing priorities and standards; implementing tools to meet agency and department goals; overseeing the assessment of business unit needs and providing critical IT solutions; coordinating and evaluating staff and program activities. Plans, assigns, and supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

• Acts as a senior official and has the authority necessary to fulfill duties as the Information Resources Manager; complies with Information Resources Manager (IRM) continuing education requirements under Government Code Section 2054.076
• Oversees the implementation and operation of technology needs through desktop technology, quality measures, and applications in use by the agency.
• Develops and oversees the technical support programs for applications; identifies the need, scope, and architecture for new programs; provides direction, guidance, and hands-on assistance as needed; plans, assigns and/or supervises the work of other managers; oversees, manages, and reports on multiple projects concurrently and works under strict deadlines and budgets.
• Operates within guidelines, procedures, rules, and regulations; Provides research and modeling as needed to support strategic and tactical activities; proposes budgets and executes support within approved budgets. Collaborates and submits appropriations for IT solutions.
• Provides services to all business areas, which provide services to other state and local entities. Services include computing resources, network infrastructures software maintenance and development, client services support, web services and application development.
• Oversees the acquisition and management of the organization’s information; oversees implementation of project management and practices.
• Meets with local, state, and federal officials as well as representatives of private entities regarding business opportunities; Represents the agency at business meetings, hearings, trials, legislative sessions, conferences, and seminars or on boards, panels, and committees as needed or directed.
• Performs other work-related duties as assigned.

Education

• Graduation from an accredited four-year college or university with major coursework in information technology, management information systems, business or public administration, or a related degree.
• Additional work-related experience may be substituted for education on a year-for-year basis. High school diploma required.

Experience And Training Required

• Experience and training in analyzing, recommending, developing, and implementing cogent enterprise solutions, policies, standards, and guidelines.
• Experience with private sector IT operations in an organization or company that specializes in cybersecurity.
• Experience working with local, state and/or federal agencies.

Knowledge, Skills, And Abilities

• Strong working knowledge of hardware/software system functions

• Strong Analytical Skills

• Strong leadership and interpersonal skills
• Skill in finding solutions for or to deal proactively with work-related problems, including personnel related issues
• Ability to produce a high degree of accuracy in work
• Ability to exercise courtesy, tact, and diplomacy in all communications
• Ability to effectively communicate technical and other information both orally and in writing; in a clear and concise manner
• Ability to effectively interpret policies, procedures and regulations; ability to implement new systems and procedures and to evaluate their effectiveness
• Ability to exercise sound judgment and discretion in handling confidential information
• Ability to organize and direct oneself and effectively supervise others
• Demonstrated ability to work on concurrent tasks in a fast-paced environment while effectively planning, prioritizing, assigning, and overseeing the work of others
• Ability to prepare comprehensive and accurate schedules and reports; ability to prepare and/or make presentations to individuals and various internal and/or external groups including agency leadership.
• Ability to effectively develop project plans and to organize and manage complex information technology projects to completion; ability to conduct effective, thorough review of project requirements and deliverables; knowledge of project management tools and techniques
• Ability to effectively communicate with people at all organizational levels
• Ability to comprehend complex technical topics and specialized information
• Ability to utilize the available time to organize, implement and complete department objectives within given deadlines
• Ability to comply with all agency policies and applicable laws
• Ability to comply with all applicable safety rules, regulations and standards
• Ability to work a flexible schedule to meet required deadlines
• Ability to work under pressure and exacting schedules to complete assigned tasks
• Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers
• Ability to understand, follow and convey brief oral and/or written instructions
• Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment

Computer Skills

• Proficiency in the use of a computer and applicable software necessary to perform work assignments e.g., word processing, spreadsheets (Microsoft Office preferred).

Other Requirements

• Regular and punctual attendance at the workplace.

• Criminal Background Check.

Working Conditions

• Frequent use of computer, copiers, printers, and telephones
• Frequent standing, walking, sitting, listening, and talking
• Frequent work under stress, as a team member, and in direct contact with others

• Occasional Travel

• Occasional bending, stooping, lifting, and climbing

• Occasional Overtime Required