Product Manager (benefits administration)

Join our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients’ success. You’ll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

Work You’Ll Do

This position is focused on managing and developing products within the Health & Wellness Benefits Administration domain. The ideal candidate will have direct experience in HW benefits administration and benefit product management ensuring that an administration platform meets the unique needs and challenges faced by our clients. We are seeking a results-driven Product Lead with direct experience delivering Health & Wellness benefits plans for clients. This role is pivotal in shaping, launching, and optimizing Health & Wellness Benefits Administration product, ensuring client needs and organizational goals are at the forefront of every initiative.

Key Responsibilities

Product Development & Discovery:

Drive the discovery and development of Health & Wellness Benefits Administration products, conducting market research, gathering and documenting requirements, and defining product roadmaps. Formulate go-to-market strategies and facilitate stakeholder engagement to inform future product direction.

Lifecycle Management:

Guide products through all lifecycle stages—from concept to launch and market readiness—by applying sound judgment and advanced problem-solving skills. Coordinate cross-functional teams to deliver high-quality, client-focused solutions.

Vision & Strategy:

Shape and articulate a clear product vision, setting strategic direction and driving initiatives that align with both organizational objectives and client needs. Manage the product as a commercial asset, supporting go-to-market activities and implementing strategies for long-term sustainability.

Project Leadership:

Serve as the dedicated product lead for specific Health & Wellness features, taking ownership of project deliverables and ensuring focused execution.

Value Proposition & Positioning:

Define and communicate the product’s unique value proposition and market positioning, differentiating it from competitors and maximizing impact for clients.

Product Scoping & Release Management:

Participate in the product scoping process, including backlog prioritization, roadmap planning, and release management. Drive continuous improvement and scalability through iterative product releases.

Development Oversight & Collaboration:

Collaborate across multiple teams to oversee the development lifecycle, proactively mitigating risks and resolving issues for timely delivery. Partner with technical developers to translate functional requirements into technical specifications and deliverables.

Requirements Gathering & Backlog Management:

Lead requirements gathering, converting business needs into well-defined user stories and functional requirements. Develop and manage the product backlog in Jira, ensuring epics, stories, and acceptance criteria are complete and prioritized.

Ux/Ui & Technical Collaboration:

Work closely with UX/UI designers to ensure product features are intuitive and meet user experience goals. Provide clear documentation, including process flows, functional specs, data mapping, and requirements traceability.

Agile Practices:

Engage in sprint ceremonies—backlog grooming, sprint planning, stand-ups, demos, and retrospectives—to drive agile delivery.

Quality Assurance & Uat:

Support user acceptance testing, defect resolution, and product enhancements by validating requirements against delivered features.

Subject Matter Expertise:

Act as a subject matter expert in health benefits administration, including program operations, product functionality, health plan eligibility rules, plan renewal processes, and reconciliation cycles.

The Team

Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Industry Solutions clients seek verticalized solutions that transform how they sell products, deliver services, generate growth, and fulfill mission-critical operations. The Industry Solutions offering delivers integrated business expertise with repeatable scaled technology solutions that are specifically engineered for each sector’s IndustryAdvantageTM.

Qualifications

Required:

• Bachelor’s degree 
• 4+ years of experience delivering benefits plans (Health & Wellness) for clients in roles such as a product manager, benefits operations manager, benefits analyst etc.
• Experience with product management of benefits administration platforms
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future 
• Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve

 Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html