Operations Analyst

This is a remote position.

• Contract type: Independent Contractor
• Schedule: 20 hours/week, Monday to Friday 8am to 12pm CST

Client Timezone: Central Standard Time (CST)

Step into a pivotal role supporting a successful consulting practice where no two days are the same. As a Junior Operations Analyst, you'll be the operational backbone ensuring seamless client experiences across multiple accounts. This position offers exceptional growth potential, starting part-time with the opportunity to transition to full-time as the business continues its expansion trajectory. You'll work closely with the principal consultant while developing your analytical skills, client management expertise, and operational excellence in a dynamic, multi-client environment. The role provides unique exposure to various industries and business challenges, making it an ideal stepping stone for career advancement in consulting and operations.

• Conduct comprehensive data analysis and interpret charts to support client projects and decision-making
• Execute precise data entry tasks across multiple client accounts with exceptional attention to detail
• Manage operational tasks efficiently, following clear directions with minimal supervision required
• Represent the consulting practice in client-facing communications during weekly check-ins and status meetings
• Lead client meetings independently when the principal consultant is unavailable or traveling
• Coordinate with outsourced marketing and technical teams to ensure seamless project delivery
• Support overall operational administration across the diverse client portfolio
• Maintain high standards of communication and professionalism in all client interactions

Requirements

• Proven experience in data analysis with strong ability to read, interpret, and present chart-based insights
• Exceptional data entry skills with demonstrated accuracy and attention to detail
• Background in operations, business relationships, customer success, or customer retention
• Outstanding communication skills for professional client-facing interactions
• Ability to follow complex directions accurately on the first attempt - precision is essential
• Availability to work Central Standard Time (CST) morning hours consistently
• Comfortable thriving in a fast-paced, multi-client consulting environment
• Self-motivated with strong organizational skills and ability to manage multiple priorities
• Professional demeanor suitable for representing the practice to high-level clients including public companies

Benefits

• Permanent Work from Home
• Immediate Hiring
• Steady Freelance job