Part-Time Receptionist - FL

About Us

We are a Southern Florida area non-profit law firm. Every day, we work hard to meet the legal needs of a diverse and multiethnic community across Collier County. Our mission is to provide high-quality, free civil legal advice, representation, and education to the disadvantaged of Collier County. Our company has more than 30 employees, who provide free services and resources across a broad range of civil legal issues that impact health, safety, and self-sufficiency. Every year, we help the most vulnerable members of our community find their voice, regain control of their lives, and build a brighter future.

Through education, effective litigation, and collaboration, we work tirelessly to expand access to justice for all, identify needs in our community, and challenge systems, laws, and policies that adversely affect the underserved and marginalized.

Position Summary

We are seeking a friendly, professional and reliable Part-Time Receptionist to join our team in Plantation, Florida. This position offers the potential to transition into a full-time role for the right candidate. The receptionist serves as the first point of contact for visitors and callers, playing a vital role in creating a welcoming and helpful environment.

Essential Duties and Responsibilities

• Answer telephone, screen and direct calls
• Pre-screen new applicants for service
• Take and relay messages
• Provide information to callers and walk-ins
• Direct clients to correct destination
• Deal with queries from clients and staff
• Ensures knowledge of staff movements in and out of organization
• General administrative and clerical support
• Receive and sort mail and deliveries. Stamp daily outgoing mail and deliver to post office
• Tidy and maintain the reception and lobby area

Knowledge, Skills, and Abilities

• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications
• Knowledge of customer service principles and practices
• Verbal and written communication skills
• Professional personal presentation
• Customer Service Orientation
• Information Management
• Organizing and planning
• Attention to detail
• Initiative
• Reliability
• Stress tolerance
• Team Player

Education & Experience

• High school diploma generally required