Maintenance Support Tech I/II/III - Lubbock SE

TxDOT's Lubbock Southeast Maintenance Section is looking for a Maintenance Support Tech 1,2 or3. This administrative position works closely with the Maintenance Section Supervisor to keep the maintenance office running day to day. Duties include assisting with phone calls, employee onboarding,
procurement, data entry, inventory, timesheets, and many other important functions. The ideal candidate is a good communicator and responds quickly and professionally via phone or email to members of the public, coworkers, and local government stakeholders. With great benefits and a great team, TxDOT is
the place to be. If you are ready to build an exciting and rewarding career, apply today!

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

• For a complete list of our total compensation package please visit our website at: Total Compensation Package
• To view benefits available to all State of Texas employees visit: Benefits at a Glance (ERS.texas.gov)

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

Essential Duties:

Maintenance Support Tech I:

• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or frontdesk assistant
• Assists district personnel with annual inventory of supplies, stockpiles and minor equipment
• Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services onadjustments needed.
• Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance,budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
• Maintains radio contact with field units; responds to assists with emergency situations as required.
• Monitors the use of equipment and transfers.
• Prepares and distributes correspondence.
• Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, andtravel arrangements
• Processes receipts and invoices for payment.
• Performs other job responsibilities as assigned

Maintenance Support Tech Ii:

• Maintains materials inventory.
• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or frontdesk assistant.
• Assists district personnel with annual inventory of supplies, stockpiles and minor equipment.
• Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services onadjustments needed.
• Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance,budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
• Maintains radio contact with field units; responds to assists with emergency situations as required.
• Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, andtravel arrangements.Processes receipts and invoices for payment.Performs other job responsibilities as assigned.

Maintenance Support Tech Iii:

• Creates and maintains related activity logs, files and reports on services.
• Evaluates and researches information to solve customer service problems.
• Inputs and maintains daily production reports and compiles monthly reports for manager.
• May serve as a lead worker and the related tasks.
• Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment.
• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or frontdesk assistant.
• Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services onadjustments needed.
• Maintains materials inventory.
• Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance,budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
• Maintains radio contact with field units; responds to assists with emergency situations as required.
• Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, andtravel arrangements.
• Processes receipts and invoices for payment.
• Performs other job responsibilities as assigned.

Education: High School Grad or Equivalent in general education.

Experience: Maintenance Support Tech I - None; Maintenance Support Tech II - 1 year experience* ; Maintenance Support Tech III - 3 years experience*

*Experience must be in administrative or clerical support, customer service, or related experience.
 

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Competencies:

• Office management practices and procedures
• Applicable computer systems and applications
• Inventory/stock control procedures
• Maintaining effective working relationships with others
• Dealing courteously and effectively with the public
• Preparing and maintaining confidential and sensitive records, files, and reports
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others
• Follow verbal and written instructions
• Shows initiative and action beyond what is required to improve products or services; is self-starting and completesassignments independently without constant supervision
• Protects sensitive and confidential information

Physical Requirements And Working Conditions:

• Office management practices and procedures
• Applicable computer systems and applications
• Inventory/stock control procedures
• Maintaining effective working relationships with others
• Dealing courteously and effectively with the public
• Preparing and maintaining confidential and sensitive records, files, and reports
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others
• Follow verbal and written instructions
• Shows initiative and action beyond what is required to improve products or services; is self-starting and completesassignments independently without constant supervision
• Protects sensitive and confidential information
• Office management practices and procedures
• Applicable computer systems and applications
• Inventory/stock control procedures
• Maintaining effective working relationships with others
• Dealing courteously and effectively with the public
• Preparing and maintaining confidential and sensitive records, files, and reports
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others
• Follow verbal and written instructions
• Shows initiative and action beyond what is required to improve products or services; is self-starting and completesassignments independently without constant supervision
• Protects sensitive and confidential information
• Conditions of Employment:
• Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category. 

To view the MOS codes please click on link below and click on the appropriate occupational category.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Please click this link to read the information for applicants: Additional Applicant Information