Maintenance Support Tech I or II

TxDOT's Fort Bend Maintenance Office is looking for a Maintenance Support Tech located in Rosenberg, TX. This administrative position works closely with the Maintenance Section Supervisor to keep the maintenance office running day to day. Duties include assisting with damage claims, phone calls, employee on-boarding, procurement, data entry, inventory, time sheets, and many other important functions. The ideal candidate is a good communicator and responds quickly and professionally via phone or email to members of the public, coworkers, and local government stakeholders. With great benefits and a great team, TxDOT is the place to be. If you are ready to build an exciting and rewarding career, apply today!

The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, and based on business needs.

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

• For a complete list of our total compensation package please visit our website at: Total Compensation Package
• To view benefits available to all State of Texas employees visit: Benefits at a Glance (ERS.texas.gov)

Maintenance Support Tech I

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

Essential Duties:

• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
• Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
• Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity.
• Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
• Maintains radio contact with field units; responds to assists with emergency situations as required.
• Monitors and assists with data entry for maintenance contract record keeping.
• Processes change orders, supplemental agreements, and extra work orders.
• Receives, sorts, opens, evaluates content and distributes mail.
• Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or equipment and monitors contracts.
• Performs other job responsibilities as assigned.

Maintenance Support Tech II

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.

Essential Duties:

Includes all Essential Duties listed for Maintenance Support Tech I as well as:

• Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications.
• Maintains equipment service records.
• Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements.
• Performs other job responsibilities as assigned.

Maintenance Support Tech I

Minimum Qualifications:

• Education: High School Grad or Equivalent in general education.

Experience: None

• Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.
• Maintenance Support Tech II

Minimum Qualifications:

Education: High School Grad or Equivalent in general education.

Experience: 1 year in administrative or clerical support, customer service, or related experience.(Experience can be satisfied by full-time or prorated part-time equivalent)

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Maintenance Support Tech I

Competencies:

• Some Knowledge Of:

• Office management practices and procedures
• Applicable computer systems and applications

• Inventory/Stock Control Procedures

• Purchasing methods and procedures

• Some Skill In:

• Dealing courteously and effectively with the public
• Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others
• Ability to:
• Follow verbal and written instructions
• Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
• Office management practices and procedures
• Applicable computer systems and applications

• Inventory/Stock Control Procedures

• Purchasing methods and procedures
• Dealing courteously and effectively with the public
• Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others
• Follow verbal and written instructions

Maintenance Support Tech II

Includes all competencies listed for Maintenance Support Tech I as well as:

Competencies:

• Considerable Knowledge Of:

• Office management practices and procedures
• Applicable computer systems and applications
• Purchasing methods and procedures

• Proficient Skill In:

• Dealing courteously and effectively with the public
• Preparing and maintaining confidential and sensitive records, files, and reports
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others
• Maintains composure when handling problems, stressful situations, continuous change, or unexpected developments
• Office management practices and procedures
• Applicable computer systems and applications
• Purchasing methods and procedures
• Dealing courteously and effectively with the public
• Preparing and maintaining confidential and sensitive records, files, and reports
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others

Maintenance Support Tech I and II

Physical Requirements And Working Conditions:

• Sedentary work: Lift up to 10 lbs. at a time and occasionally carry files/small tools
• Light work: Lift up to 20 lbs. at a time and frequently lift or carry objects up to 10 lbs.
• Sitting - prolonged periods of time
• Standing - prolonged periods of time
• Repetitive Motion - substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity - work includes data/figures; view a computer screen; extensive reading
• Conditions of Employment:
• Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category. 

To view the MOS codes please click on link below and click on the appropriate occupational category.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Please click this link to read the information for applicants: Additional Applicant Information