Public Engagement Impact and Governance, Vice President

Join the Public Engagement team as our Impact & Governance Lead and play a key role in shaping how we measure and communicate our impact across communities and markets. This is a unique opportunity to design and launch new frameworks and tools that drive meaningful results and support the firm’s mission. You will collaborate with a diverse, forward-thinking team that values innovation, integrity, and continuous learning. Your expertise will help us turn data into action and ensure our work delivers lasting value. Be a part of a dynamic team in a collaborative environment that values creativity, integrity, and results-oriented approaches.

As a Vice President within Corporate Responsibility in the Public Engagement (PE) Executive Office, you will help shape how we measure and communicate the positive difference our work makes for communities and the firm. Public Engagement is comprised of Community Engagement and the Market Leadership Team program, bringing together diverse perspectives and experience. In this role, you will use your expertise to guide our approach to impact, governance, and data-driven decision-making, ensuring our efforts are meaningful, measurable, and achieving the intended outcomes. Together, we will drive progress and create lasting value for the firm and for those we serve.

Job Responsibilities

• Design, establish, and implement Public Engagement impact framework, tools, and metrics, setting the foundation to support business priorities and drive future enhancements
• Collect, analyze, and report quantitative and qualitative impact data; prepare validated data sets for dashboards, reports, and portfolio reviews
• Create executive-level presentations and reports to communicate findings and highlight impact for PE, CE, MLT, and senior leaders
• Guide Public Engagement managers in strengthening strategic impact, using data and insights for continuous improvement and making recommendations for changes to strategies and approaches that would result in improved outcomes
• Support budget planning for grant-making, including calibrating budgets across markets, cost-share analysis, and alignment with impact objectives
• Establish and maintain governance and controls for PE grants to outside parties, including reviews, approvals, and portfolio assessments
• Collaborate with colleagues across PE, Data & Analytics, and Technology to develop and refine systems and tools for data management and portfolio oversight
• Maintain frameworks for stakeholder and reputation risk mitigation, and stay current on trends in impact measurement and evaluation
• Provide support to the PE Chief of Staff with additional activities or initiatives as needed, contributing to the overall success of the Public Engagement team

Required qualifications, capabilities and skills

• At least seven years of experience in impact measurement, evaluation, business management, project management, or operations
• Proven ability to develop and implement impact frameworks, metrics, and evaluation strategies
• Strong analytical, creative thinking, and problem-solving skills, with attention to detail; able to analyze and interpret quantitative and qualitative data for diverse audiences
• Demonstrated experience guiding teams and supporting senior executives in complex, matrixed organizations
• Excellent communication skills, including presenting to senior management and translating complex topics for non-technical audiences
• Ability to multi-task and collaborate effectively across functions, levels, and locations
• Advanced proficiency in Microsoft Excel, PowerPoint, Salesforce, and other CRM/grants management tools

Note: This role requires five days in the office (Mon-Fri) and will not support hybrid options.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans