Housing Management Coordinator

Housing Management Coordinator

Pay: £25,838 per annum

Permanent, Full time (37.5 hpw)

Greenwood Road, Hartlepool

We can’t sponsor you due to certificate limits. We review this regularly

Home, a place where you belong

Come and enjoy a career with one of the UK’s top employers for wellbeing, diversity and inclusion and join us as our Housing Management Coordinator.  

You’ll be helping our customers with complex needs live safely, maintain their tenancies and feel proud of their homes.  

With a supportive, flexible culture and a strong commitment to people, communities and sustainability, Home Group is the place where you can build a future to be proud of.  

What’s in it for you?  

• 34 days leave, pro-rated (including bank holidays and a “me day”)  
• Paid time off for volunteering  
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)  
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies  
• Career path with development and an excellent training package  
• Excellent benefits and rewards including supermarket discounts and travel expenses  

Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing  

Typical day as a Housing Management Coordinator

• Low to Medium support needs customers.
• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
• Getting properties ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void properties within set timescales.
• Ensuring we are health and safety compliant and that maintenance standards are met.

You’ll go home each day knowing that you have helped change our customers lives for the better, here, working for one of the top ten Great Place to Work in the UK! 

You Bring

• Experience in managing a housing management caseload and overseeing landlord and housing management duties
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• A “can do” positive attitude, you’re proactive and well organized, and able to work on your initiative.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Our Team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!  

Job Details

• Monday - Friday, 9am- 5pm.
• Based at our service in Hartlepool you’ll spend your time travelling around the properties in our local area, supporting customers to manage their tenancies. 
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Find Out More

Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. You can even learn more about our benefits on our website. 

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk