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Customer Service Representative - EU Support (Fixed Term)

one.com.com

Office

Cebu City, Philippines

Temporary

Are you looking for a full-time job where you can grow your skills and be part of a supportive, international team? 

At one.com, we’re looking for Customer Service Representatives who can communicate well in English, are comfortable using a computer, and most importantly – enjoy helping people.

Your Tasks:

  • Answer questions about our services via live chat and email  
  • Help customers in a respectful and empathic manner 
  • Guide users to solve common issues 
  • Work with teammates to find the best solutions 
  • Learn about our products so you can assist better 
  • Suggest other useful services if it fits the customer’s needs 

Your Qualifications:

  • Strong English skills (spoken and written) 
  • Basic computer knowledge (browsing, typing, using email, etc.) 
  • Friendly, patient, and willing to help 
  • High school graduate or higher 
  • Fast learner and team player 

Nice to have (but not required): 

  • Experience in customer service 

What We Offer:

  • Competitive salary with performance bonuses  
  • Health insurance  
  • Free website with domain and hosting 
  • Work with a fun, friendly, and supportive team  
  • Great learning opportunities  

Customer Service Representative - EU Support (Fixed Term)

Office

Cebu City, Philippines

Temporary

October 3, 2025

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one.com

onecom