User Experience Research Manager - Facebook Marketplace

Facebook is looking for a User Experience Research Manager with research, communication and people management skills. We are seeking a candidate with a breadth and depth of research skills - who understands the balance and trade-offs between scrappy and rigor, and ultimately how research translates into design and product recommendations and decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will lead a team of world-class researchers across a key product vertical, and across multiple research disciplines. We are looking for an experienced leader with a proven track record of building and managing high-performing teams. You must become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to measurable business value.User Experience Research Manager - Facebook Marketplace Responsibilities

Guide research throughout the product life-cycle from early stage generative research, through iterative concept or prototype testing, and post-launch measurement

Deliver actionable and relevant insights aligned to both strategic and tactical product and designs decisions

Identify and prioritize short-term and long-term research that delivers impact

Resource Allocation - ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to the next big challenge

Hire, develop, and retain talent

Advocate passionately for the customer, ensuring that the product experience is aligned to user needs and expectations

Bachelor’s degree or significant experience conducting UX research with meaningful business impact

15 + years of experience conducting and/or studying research post-Bachelor’s degree

5+ years of experience directly managing, coaching and developing full-time researchers

Experience directly managing across different research methodologies

Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)

Experience building teams over time through hiring, growing, and retaining high-performing researchers

Experience building and setting research strategy that connects with business strategy

Track record of translating research into business impact

Experience working with a variety of cross functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)

Master's or PhD degree in Human-Computer Interaction, Psychology, Sociology, Economics or related field

18+ years of conducting and/or studying research post-Bachelor’s degree

eCommerce Experience is a plus

Minimum QualificationsPreferred Qualifications For those who live in or expect to work from California if hired for this position, please click here for additional information. About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$192,000/year to $265,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.