Administrative Assistant & Receptionist

Description

Join our Team! Leland Management is seeking an Administrative Assistant/Receptionist for one of our communities in the Winter Haven, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021! The position is full-time (Monday thru Friday from 8:30am to 5:00pm) with competitive pay and excellent benefits.

Administrative Assistant Job Description:

Administrative Receptionist duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports Community Association Manager, and other employees through a variety of tasks related to organization, communication and events. Familiar with a variety of the field's concepts, practices and procedures including but not limited to the Community Association Management field. Ability to effectively communicate via phone and email ensuring that all Administrative Receptionist duties are completed accurately and delivered with high quality and in a timely manner. Will take direction from CAM and lend support to a team of four. Administrative Receptionist is responsible to rely on experience and judgment to plan and accomplish goals within various needs of urgency, and a wide degree of creativity and latitude is expected.

Overview Of General Responsibilities:

• Answer and direct phone calls
• Greet Residents, assist with their questions and provide general support
• Produce and distribute correspondence memos, emails, letters, faxes and forms
• Assist CAM in the preparation of reports needed
• Order office supplies, and maintain inventory of supplies and office necessities:
• Processing of data into required format, systems or report
• Handle multiple projects at one time
• Ensure operation of office equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories;

evaluating new equipment and techniques at CAMs direction.

• Contribute to team effort by accomplishing related results as needed
• Carry out administrative duties such as filing, copying, binding, scanning etc.
• Write letters and emails on behalf of other office staff
• Maintain computer and manual filing systems
• Learn needed Front Desk Software
• Handle sensitive information in a confidential manner
• Coordinate office procedures with as requested by CAM
• Reply to email, telephone or face to face enquiries
• Develop and update administrative systems to make them more efficient with as requested by CAM
• Receive, sort and distribute the mail
• Coordinate repairs to office equipment
• Greet and assist visitors and vendors to the office
• Photocopy and print out documents on behalf of other colleagues
• Processing of ACC Applications, working with CAM
• Manage inventory of and distribute key cards, keys, RFID Decals, FOBs, remotes or other access devices for communities
• Posting of meeting signs, or other materials on property as requested by CAM

Requirements

Requirements:

· Proven admin or assistant experience

· Bilingual (Optional)

• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficient in MS Office
• At least 1 years of experience in the field or in a related area
• High school diploma or equivalent; college degree preferred