Network Engineer (LAN/Wi-Fi) - Hybrid

Overview

• Tier One Technologies is seeking a Network Engineer with LAN/Wi-Fi experience to support our US Government client.
• This hybrid contract-to-hire position will be based in Eagan, MN.
• Schedule: Monday-Friday 8:00 AM to 6:00 PM with occasional on-call rotation and after-hours work.
• SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities

• Configure and support wireless systems.
• Troubleshoot and resolve LAN and Wi-Fi connectivity issues, including, but not limited to, switches, routers, and cabling.
• Resolve Trouble tickets generated through ServiceNow
• Document troubleshooting steps and solutions for future reference.
• Assist Tier 1 support in diagnosing and resolving LAN-related problems.
• Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
• Collaborate with Tier 3 LAN Engineers for complex issue resolution.
• Perform duties in support of the mission as directed by Management.

Qualifications

• Bachelor’s Degree and a minimum of 3 years of IT work experience; Additional experience may be substituted in lieu of degree.
• 3+ years of applicable network experience and support.
• Proficiency in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
• Strong troubleshooting and analytical skills – Layer 1 and 2.
• Understanding of LAN security standards and methodologies.
• Proven experience working with Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
• Prior experience with ServiceNow or other ticketing systems.
• Proficiency with MS Office Suite, especially Excel and Teams.
• Ability to work independently and thrive in a fast-paced, rapidly changing environment.
• Ability to manage multiple projects and meet deadlines and prioritize and manage your own workload.
• Cisco or other applicable Networking Certifications – preferred.
• Excellent communication skills, both written and verbal.
• Ability to obtain Public Trust Clearance.
• Must be a US Citizen or Permanent Status Green Card holder.
• Must have lived in the US for the past 5 years.
• Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)