Front Desk Administrator

Description

We are seeking a skilled and motivated Front Desk Administrator to oversee front office operations and serve as the first point of contact for employees, visitors, and vendors. In this role, you will create a professional, warm, and welcoming atmosphere both in person and over the phone. The ideal candidate is dependable, detail-oriented, highly organized, and able to manage multiple tasks with strong time management skills.

• Answer and direct incoming phone calls to the appropriate staff or department
• Welcome and assist visitors, employees, and vendors in a professional and friendly manner
• Guide internal and external guests to the correct staff member, department, or appointment
• Maintain office supply inventory by ordering and restocking as needed
• Open, sort, and distribute daily mail and packages
• Oversee the maintenance of office equipment, coordinating cleaning, repairs, or service as required
• Prepare and manage all outgoing mail and packages
• Handle filing, scanning, and faxing tasks to support office organization
• Creating standard operating procedures for front desk task and processes
• Keep the reception and front office area clean, organized, and welcoming
• Coordinate scheduling for conference rooms and meeting spaces
• Assist with company events as needed
• Contribute to special projects and initiatives as assigned
• Commit to continuous learning and professional growth to expand skills, responsibilities, and contributions to the company

Requirements

• Pass pre-employment drug screen and consent to random, reasonable suspicion, and post-incident drug testing
• Must sign confidentiality, non-disclosure, and non-solicit agreement
• High School Diploma or Equivalent required
• Minimum of 2 years of administrative support experience
• Excellent knowledge of MS Office (Excel, Word, PowerPoint, SharePoint, Teams)
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Have excellent communication skills, including verbal, writing, and listening
• Detail-oriented and able to multitask
• Must have critical thinking and problem-solving skills
• Ability to maintain a positive, friendly attitude even under high pressure
• Sense of ownership and pride in your performance and its impact on the company’s success
• Team player
• Customer-oriented mindset
• Excellent interpersonal abilities
• Professional attitude and appearance
• Must be punctual and have a good work ethic

Job Duties may change at any time due to business needs. Outlined in the above job description are the core responsibilities of the job.

Job Type: Full-time

Benefits:

• Flexible schedule