Senior Project Manager

About Icp

ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.™

With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.

Who We Are

At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.

We're A People First Company

At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays.  We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.

Bring The Confidence

Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you!

About The Role

The Senior Project Manager will play a central role in managing and delivering complex marketing projects for the Marketing team, overseeing briefs from initiation through to execution. This role requires strong project leadership — ensuring timelines, budgets, and deliverables are met while coordinating across multiple stakeholders and global teams.

A critical part of the role is driving adoption and compliance within Adobe Workfront, ensuring projects are accurately set up, tracked, and reported in line with business goals. The Senior Project Manager will champion operational excellence through Workfront, using it as the foundation for governance, visibility, and stakeholder alignment.

This position is ideal for a highly organized, proactive professional who thrives in managing multiple stakeholders and combines delivery discipline with Workfront expertise to keep complex projects on track and driving value for the business.

Key Responsibilities:

Project & Client Management

• Lead day-to-day project delivery within Workfront, managing timelines, budgets, approvals, and dependencies on projects., managing timelines, budgets, approvals, and dependencies.
• Ensure visibility of project status and risks via Workfront dashboards and reporting.
• Partner with senior stakeholders to build alignment between business objectives and project execution.
• Confidently manage multiple stakeholders, driving consensus and action where compliance or adoption challenges arise.

Workfront Governance & Compliance

• Act as the Workfront subject matter expert for project delivery, ensuring consistent use and compliance across teams.
• Monitor and enforce governance standards within Workfront, ensuring accurate data, timely updates, and stakeholder accountability.
• Optimise existing workflows and processes within Workfront to support campaign execution and reporting accuracy.
• Provide hands-on support and coaching to stakeholders, ensuring adoption and alignment with best practices.
• Operational Leadership
• Identify and implement process improvements to increase efficiency and reduce delivery risk.
• Support change management by championing Workfront as the central project management platform.
• Escalate risks and propose proactive solutions to keep projects on track.

Qualifications & Requirements

• 7+ years of Campaign Project Management experience, ideally in marketing, creative operations, or content production.
• Proven expertise in Adobe Workfront — including governance, compliance management, and stakeholder adoption.
• Strong communication and stakeholder management skills, with experience influencing senior leaders and cross-functional global teams.
• Proven ability to manage multiple complex projects simultaneously, on time and within budget.
• Retail, consumer goods, or agency experience preferred.

Desired Characteristics

• Confident stakeholder manager with strong influencing skills.
• Proactive, solutions-oriented problem solver.
• Comfortable managing change and driving adoption.
• Collaborative leader who fosters strong relationships across teams.
• Passionate about operational excellence and continuous improvement.

We’re passionate about creating an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work is the right thing to do.