Sales Operations & Salesforce Specialist

Role Description

FocusEconomics is a leading provider of economic intelligence, delivering reports, data solutions, and a business intelligence platform. Our clients include senior executives in multinational companies and government organizations.

We are looking for a Sales Operations Specialist to optimize sales processes, improve data integrity, and enhance operational efficiency. This role will play a key part in supporting the sales team by managing sales documentation, maintaining CRM systems (Salesforce), and ensuring smooth execution of sales operations.

Responsibilities

CRM & Data Management

• Implement and manage Salesforce and Pardot, ensuring system optimization and data accuracy.
• Oversee data integrity and quality, ensuring up-to-date and accurate records for the sales team.
• Provide training and support on Salesforce functionalities and best practices.

Sales Operations & Process Optimization

• Develop and maintain sales documentation, including templates, contracts, sales processes, and training materials.
• Ensure adherence to sales processes and tools, driving efficiency and consistency across the sales cycle.
• Support and enhance post-sales operations, including opportunity management and supplier portal administration (e.g., Ariba, Coupa).

Reporting & Performance Analytics

• Develop and maintain reports and dashboards to track key sales metrics and KPIs.
• Generate insights into sales performance, forecasting, and business development.
• Maintain documentation for system configurations, workflows, and operational processes.

Sales Support & Cross-Functional Collaboration

• Assist in sales reporting, presentations, and administrative tasks to streamline team operations.
• Collaborate with marketing and finance teams to ensure alignment on sales initiatives and business objectives.

Requirements

• Bachelor’s degree in Business Administration, Sales, or a related field.
• Fluent in English; working proficiency in Spanish is a plus.
• 2+ years of experience in a sales operation’s role.
• Proven experience working with Salesforce (knowledge of Pardot is a plus).
• Experience managing supplier portals (e.g., Ariba, Coupa) is an advantage.
• Strong analytical skills with the ability to generate meaningful insights from data.
• Exceptional organizational and multitasking skills.
• Ability to work independently and within a team in a fast-paced environment.
• Detail-oriented with a focus on efficiency and accuracy.

Our Offer

• Hybrid work model with the flexibility to work remotely for up to six weeks annually.
• Flexible working hours.
• Optional healthcare plan with Sanitas.
• Annual learning budget provided for professional development.
• Office perks include complimentary fruits and coffee.
• Enjoy an international and multicultural workplace environment.
• Participate in regular team events and social gatherings, including seasonal celebrations.
• Office in Barcelona city center.

About Us

Based in Barcelona, Spain, FocusEconomics is a leading provider of economic intelligence through reports, data solutions, and a business intelligence platform. Our clients include senior executives from multinational and national companies, government organizations, and think tanks. To deliver the latest economic forecasts, we rely on an extensive global network of analysts from leading investment banks, consultancies, and national banks worldwide.