Information Security Operations Specialist

About Us:

At Beanfield, we’re not just building networks, we’re building communities. We’re dedicated to investing in our 100% Canadian-based employees, 100% Canadian-driven investments, and our 100% Canadian operations. We’ve spent over 35 years growing a fibre-optic network that connects people and businesses across Toronto, Montreal, and Vancouver. Beanfield has always challenged the status quo, believing that everyone deserves fast and reliable fibre internet. 

We are Challengers, leading the way, disrupting the industry with a startup mentality and a focus on building our own infrastructure.

We are United, operating as one team, where everyone's ideas are valued. 

We Care, prioritizing the well-being of our employees, partners, customers, and communities. We foster trust, communicate openly, and focus on our brand and customers. 

Come join our team as we continue to connect communities and foster choice, by providing fast and reliable fibre Internet to Canadians.

Position Summary

The Information Security Operations Specialist plays a critical role in safeguarding Beanfield’s information assets by maintaining a secure environment, monitoring security events and alerts, and responding to confirmed and potential cyber threats.

This role is responsible for the management and operation of security tools and systems, including firewalls, corporate network equipment, and security solutions, while developing and tuning detection rules, monitoring security events, and leading investigations and response activities. The Information Security Operations Specialist works closely with Beanfield’s technical teams to ensure the integrity, confidentiality, and availability of critical information systems.

Key Responsibilities

Security Infrastructure Operations

• Develop, implement, and maintain firewall & security appliance rules to enforce security policies and restrict unauthorized traffic.
• Process and review firewall & security appliance rule change requests, ensuring proper documentation and approval.
• Monitor firewall & security appliance performance and health; conduct maintenance to ensure optimal operation.
• Administer and monitor network access, ensuring only authorized devices and users connect to the LAN.
• Lead efforts to remediate vulnerabilities and risks across security and LAN devices, reducing the organization’s attack surface.
• Ensure compliance of network devices and endpoints with established security policies and baselines.
• Centralize and correlate relevant security events from firewalls and network devices for anomaly detection and investigation.

Threat Monitoring & Incident Response

• Develop, deploy, and operate monitoring tools for network traffic, system logs, and alerts to detect threats or vulnerabilities.
• Proactively track emerging threats and recommend security enhancements to strengthen overall posture.
• Investigate, analyze, and respond to cybersecurity incidents following the incident management framework.
• Collaborate with cross-functional teams to lead incident response, manage escalations, and provide technical expertise.
• Conduct post-incident reviews, identify root causes, and contribute to problem management to prevent recurrence.

Security Operations & Continuous Improvement

• Support the creation, implementation, and management of security policies, procedures, and controls aligned with best practices and regulatory requirements.
• Participate in ITIL-based continual improvement initiatives to refine security processes and improve response efficiency.
• Contribute to enhancing the maturity of the Security Operations function.

Security Reporting & Documentation

• Compile and maintain security incident reports, vulnerability assessments, and risk analyses.
• Create and maintain technical documentation, including SOPs, incident response plans, and security policies.
• Provide regular reports to the Director of Information Security on incident status, vulnerability trends, and security performance metrics.

Skills & Qualifications

• Required:
•  3-5 years of hands-on experience with firewall management, network operations, threat detection, incident response, and vulnerability management
• Bachelor’s Degree in Information Technology, Computer Science, or related field
• Familiarity with SIEM platforms, firewalls, IDS/IPS, and other cybersecurity tools
• Strong written and verbal communication skills, with the ability to explain technical security concepts to non-technical audiences
• Current knowledge of cybersecurity methodologies and trends
• Ability to remain calm and effective in high-pressure situations
• Self-motivated, dependable, resilient to change, and able to work with minimal supervision
• Preferred:
• 4+ years of experience in one or more of: Network Operations, Security Operations, IT Operations, Security Incident Response
• Hands-on experience with FortiNet products and technologies
• Experience with vulnerability assessment tools (e.g., Nessus, Qualys, OpenVAS)
• Scripting knowledge (Python, PowerShell, Bash) for security automation
• Exposure to network planning, design, and governance risk & compliance
• Experience with ITIL-based Incident and Problem Management
• Familiarity with compliance frameworks (NIST, CIS-CSC, SOC 2, ISO 27001)
• Preferred certifications, such as CISSP (Certified Information Systems Security Professional), CEH (Certified Ethical Hacker), CompTIA Security+, or ITIL v4 Foundations
•  3-5 years of hands-on experience with firewall management, network operations, threat detection, incident response, and vulnerability management
• Bachelor’s Degree in Information Technology, Computer Science, or related field
• Familiarity with SIEM platforms, firewalls, IDS/IPS, and other cybersecurity tools
• Strong written and verbal communication skills, with the ability to explain technical security concepts to non-technical audiences
• Current knowledge of cybersecurity methodologies and trends
• Ability to remain calm and effective in high-pressure situations
• Self-motivated, dependable, resilient to change, and able to work with minimal supervision
• 4+ years of experience in one or more of: Network Operations, Security Operations, IT Operations, Security Incident Response
• Hands-on experience with FortiNet products and technologies
• Experience with vulnerability assessment tools (e.g., Nessus, Qualys, OpenVAS)
• Scripting knowledge (Python, PowerShell, Bash) for security automation
• Exposure to network planning, design, and governance risk & compliance
• Experience with ITIL-based Incident and Problem Management
• Familiarity with compliance frameworks (NIST, CIS-CSC, SOC 2, ISO 27001)
• Preferred certifications, such as CISSP (Certified Information Systems Security Professional), CEH (Certified Ethical Hacker), CompTIA Security+, or ITIL v4 Foundations

Additional Requirements

• Availability to participate in on-call rotation for security incidents, including after-hours work during critical events.

What's in it for you?

• Competitive base salary plus annual bonus based on company and individual performance.
• Permanent, full-time position.
• A comprehensive group insurance plan - medical, dental, vision care with health and lifestyle spending accounts.
• A fantastic parental leave top-up program.

At Beanfield, we are proud to be an equal-opportunity employer.

We are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield is dedicated to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in all aspects of employment, as well as in our services, programs, and activities. If you require accommodation during the application or interview process, please contact us at recruitment@beanfield.com.

Please note that candidates must be legally eligible to work in Canada at this time. We regret that Beanfield is unable to sponsor employment Visas.

Please note that all communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.