Auto Bodily Injury Claims Adjuster

Why the Texas Association of School Boards (TASB)

TASB comes from humble beginnings — picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources and services so they can focus on what matters most — excellent education for over 5 million Texas students. 

Our employees work alongside talented team members who are passionate about supporting public education and enjoy learning from new and different perspectives.   TASB believes the rich variety of expertise our employees collectively bring to the workplace makes our organization highly successful. And TASB’s passion for education and learning doesn’t end there. Our culture has always encouraged employees to grow and become their best selves, professionally and personally, through a variety of innovative and collaborative development opportunities. You’re likely beginning to see why we’d been regularly named by the Austin Business Journal as one of the Top Ten Best Places to Work! 

TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year, which means that if you contribute 5% to the plan, TASB will contribute 10%), family-friendly paid leave, onsite daycare, onsite gym, wellness program, tuition reimbursement, hybrid work options, and more. 

Every role at TASB thoughtfully complements our mission and its impact on school districts across Texas. These roles include work in TASB’s Risk Management Services division, which provides administrative services to the TASB Risk Management Fund – a multi-line self-insurance pool (or “risk pool”) of Texas schools. If you consider your work exceptional, have a passion for risk management or risk pools, and want to help drive our mission forward, keep reading!

About You

As the Auto Bodily Injury & Litigation Claims Adjuster, you bring deep experience investigating, evaluating, and resolving auto liability claims—with a strong focus on bodily injury and the judgment to manage litigated files from discovery through resolution. You excel at coverage, liability, and damages analysis, communicate clearly with members, claimants, and attorneys, and navigate Texas liability standards with confidence for TASB Risk Management Fund members.  This is an Austin-based hybrid role requiring the successful candidate to work in our North Austin headquarters up to three days a week. 

A Typical Day

• Provide high quality customer service to members, claimants, and attorneys through prompt and thorough communication throughout the claims process. 
• Investigate coverage, liability, and damages; set strategy and manage an assigned claim inventory in line with Best Practices and established workflows. 
• Evaluate and resolve third‑party bodily injury and property damage claims; negotiate settlements with claimants, attorneys, and carriers. 
• If you’re still reading, we’d love to meet you!

How You’ll Make an Impact

• Deliver high-quality service to members, claimants, and attorneys through prompt, thorough communication. 
• Manage a focused inventory in accordance with the Auto Claims Best Practices Guide and RMS processes. 
• Investigate, analyze, evaluate, and resolve third-party bodily injury claims, including claims in litigation, through final resolution. 
• Negotiate fair settlements and ensure reserves, payments, and settlements, adhere to authority and guidelines. 
• Apply expertise in Texas liability, governmental immunity, and the Texas Tort Claims Act; serve as a resource to less-tenured adjusters. 

Skills or Requirements For Success

• Qualifications / Knowledge: Solid understanding of Texas liability and tort principles, governmental immunity, and the Texas Tort Claims Act; familiarity with medical terminology; strong written and verbal communication; ability to simplify complex issues; proficiency with claims systems and Microsoft Office. 
• Experience / Education: High school diploma or equivalent (Bachelor’s preferred); minimum two years in insurance/risk management or similar professional work history (auto injury experience strongly preferred). 
• Core Competencies: Expert negotiation and file strategy on bodily injury claims; collaboration with attorneys/defense counsel and cross‑functional teammates (litigation management emphasis added). 
• Licensure & Certifications: Active Texas Adjuster’s License applicable to primary area of responsibility (required); professional designations (e.g., CPCU, ARM, CLU) are a plus. 
• Work Environment: Occasional overnight travel for member visits, mediations, and trials. 

The Tasb Difference

• Enjoy competitive pay and rich benefit offerings.
• Be part of a collaborative environment where every contribution impacts Texas public schoolchildren. 
• Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance.
• Learn and grow individually and together through frequent professional development, wellness seminars, and more. 
• Work alongside transparent leaders with an open and consistent feedback approach.
• Celebrate as a team with meaningful (and fun) events and tokens of appreciation throughout the year. 

Posting Notices

• The health and safety of our employees and members, is our top priority.  
• The Association is an equal opportunity employer and will not discriminate against an individual based on any of the following personal characteristics protected by law: race, color, national origin, religion, sex (including in relation to marital status, pregnancy, pay, sexual orientation or gender identity), age, disability, genetics or veteran status.
• This position does not qualify for visa sponsorship.
• Any job offer is contingent upon receipt of satisfactory background check results. 

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