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Environmental Services Optimization and Innovation Specialist - Bilingual (70309642)

Sodexo.com

85k - 105k CAD/year

Office

Ottawa, ON, Canada

Full Time

Company Description

Grow your career with a company that shares your passion! Our Energy & Resources Division has an exciting new opportunity to join the Sodexo team as our next Environmental Services Optimization and Innovation Specialist located in Ottawa ON. This role will require fluent communication in both French and English. 

Salary: $85,000.00 - $105,000.00

Working in remote environments isn’t just a job - it’s a lifestyle. At Sodexo, we bring the comforts of everyday life to the most extraordinary locations. From nourishing meals and wellness spaces to a strong sense of community, we create places where people feel valued, connected, and proud to be.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Job Description

How You'Ll Make An Impact:

  • Establish, develop and implement facilities management expertise in our people and processes focusing on soft services
  • Participate and provide lead technical expertise in Soft Services delivery
  • Adopt, deploy, monitor and refresh Sodexo Global Soft Services Framework
  • Lead soft service mobilization activities through completion of transition action plan tasks, updating site specific documentation, providing training materials and onsite support
  • Maintain and implement training, follow up and audit for contractual compliance and quality 
  • Responsible contributor to savings targets - obtain savings and track savings
  • Collaboratively performs analysis of data and process metrics to pro-actively recommend operational improvements 
  • Analyze industry trends and evolving supplier trends to develop best in class list
  • Provide onsite data collection support and follow up training for SMS software to support operations, demo SMS for sales and new business growth.
  • Learn new SMS functionality and develop self-learning programs for operators to drive SMS adoption and operator efficiency.
  • Provide support with existing and new business development opportunities: costing, mobilization, due diligence, and data collection activities including travel to operational sites as required.
  • Conduct performance analysis and value stream mapping of current environmental service processes (labour and equipment) to identify inefficiencies and opportunities for improvement
  • Research and pilot new technologies, equipment, and best practices related to waste reduction, recycling, and resource efficiency.
  • Evaluate new vendor services and strategies for potential integration into existing environmental programs.
  • Performs analysis of data and process metrics collaboratively.   Monitor and report on environmental performance metrics and key performance indicators (KPIs) to track progress toward sustainability goals and regulatory compliance.
  • Analyze industry trends and evolving supplier trends to develop best-in-class list
  • Assist with the development of departmental budgets related to innovation and optimization initiatives.

Qualifications

What You'Ll Need To Succeed:

  • Post-secondary degree or related work experience working in Soft Facilities Management field 
  • Fluent Bilingual French/English communication both oral and written
  • Minimum 5 years’ experience in soft FM or support to FM operations
  • Knowledge of facility management and / or similar sector
  • Prior experience building and implementing standardized process and formal documentation
  • Experience in coaching and training required 
  • Advanced computer proficiency in MS office suite (Excel, Work, PPT)
  • Familiarity with IOT (Soft FM Sensor Data Tracking)
  • Experience in infection control practices and healthcare environments
  • Ability to establish strong client relations at various levels of an organization
  • Experience in third party provider services industry is an asset
  • Ability to influence all levels of site leadership using advanced written and verbal communication skills
  • Ability to proactively handle and adapt to changing business requirements
  • Previous sales support working with business development teams to present Soft Services solutions for clients 

Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

  • Flexible work environment  
  • Competitive compensation & great employee benefits 
  • Training and development programs  
  • Countless opportunities for growth  
  • Corporate responsibility & sustainability  
  • An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
  • And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.  

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted. 

Curious to learn more? Discover why Sodexo is more than just a job - follow us on social!

Instagram: @SodexoCanada

Facebook: Sodexo Canada

Sodexo Sjs

Environmental Services Optimization and Innovation Specialist - Bilingual (70309642)

Office

Ottawa, ON, Canada

Full Time

85k - 105k CAD/year

October 3, 2025

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