Staff Product Manager (B2C)

Local or 100% Remote

About Point

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.

About The Role

In this role, you will drive our product-led growth strategy by leading initiatives from discovery through launch and adoption. You’ll own execution across the full product lifecycle, from defining requirements to partnering with engineering to ensure seamless delivery. As the foremost expert on our customers’ needs and those of the internal teams who support them, you will translate insights into impactful solutions. Success in this role requires building strong relationships with stakeholders, influencing across teams, and leading company-wide initiatives to amplify impact and deliver meaningful results.

Your Responsibilities

• Product Strategy
• Leveraging your ability to use structured thinking to break down complex problems, define and drive the growth product strategy and roadmap, aligning with company goals and KPIs. 
• Ensure maximum business impact by identifying and prioritizing features and products which improve conversion, efficiency, and reach. 
• Influence overall company strategy by bringing product thinking and insights to leadership stakeholders.
• Leveraging your ability to use structured thinking to break down complex problems, define and drive the growth product strategy and roadmap, aligning with company goals and KPIs. 
• Ensure maximum business impact by identifying and prioritizing features and products which improve conversion, efficiency, and reach. 
• Influence overall company strategy by bringing product thinking and insights to leadership stakeholders.
• Product Execution
• Write clear and concise product requirements and develop basic but elegant wireframes that make engineers clamor to work with you. 
• Drive product delivery by partnering with marketing, sales, data, design, and engineering to ideate, launch, and measure growth initiatives.
• Orchestrate flawless product launches by ensuring a high quality bar and achieving maximum adoption by internal teams as needed. 
• Write clear and concise product requirements and develop basic but elegant wireframes that make engineers clamor to work with you. 
• Drive product delivery by partnering with marketing, sales, data, design, and engineering to ideate, launch, and measure growth initiatives.
• Orchestrate flawless product launches by ensuring a high quality bar and achieving maximum adoption by internal teams as needed. 
• Customer Insight
• Lead experimentation and A/B testing to optimize funnel conversion, deliver an excellent customer experience, and minimize operational friction.
• Gather insights from internal and external user feedback, web analytics, research, experiments, competitors, and data analysis to understand user needs and synthesize into learnings for the team, and into product plans to deliver on those user needs. 
• Champion UX by partnering with design to build the most intuitive and effective customer experiences.
• Lead experimentation and A/B testing to optimize funnel conversion, deliver an excellent customer experience, and minimize operational friction.
• Gather insights from internal and external user feedback, web analytics, research, experiments, competitors, and data analysis to understand user needs and synthesize into learnings for the team, and into product plans to deliver on those user needs. 
• Champion UX by partnering with design to build the most intuitive and effective customer experiences.
• Influencing People
• Drive stakeholder alignment by (over)communicating and building deep relationships that facilitate trust.
• Promote the work your team is driving throughout the organization in order to gain buy-in and support.
• Drive stakeholder alignment by (over)communicating and building deep relationships that facilitate trust.
• Promote the work your team is driving throughout the organization in order to gain buy-in and support.

About You

• 9+ years of experience in product management, consulting, or business operations, including 2+ years focused on growth.
• B2C experience is required, preferably in a small to medium-sized company. 
• Proven track record of launching impactful product features and inspiring teams to execute effectively.
• Skilled in A/B testing, product analytics (e.g., Sigma, PostHog), and user research.
• Strong data analysis skills, with the ability to form hypotheses, define success metrics, and tell stories with data (SQL experience preferred).
• Exceptional business operations skills with a systematic approach to workflows and customer experience.
• Able to think deeply about user experience and design, creating simple and intuitive interfaces.
• Startup experience preferred; thrive in fast-paced environments with a bias toward action and results.
• MBA or equivalent experience; background in fintech or real estate is a plus.
• Excellent judgment, communication, and interpersonal skills with the ability to influence across teams.
• Highly organized, entrepreneurial, and self-driven, with the ability to prioritize multiple projects.

Our Benefits

• Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
• Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. 
• Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. 
• Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
• Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. 
• Financial wellness:  We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. 
• Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement. 

Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary):

• Tier 1 | San Francisco Bay Area, New York, and Seattle | $229,000 - $254,000
• Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $207,000 - $228,000
• Tier 3 | All other US metro areas | $184,000 - $203,000

This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.

Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. 

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