Senior AI Engineer

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

The Opportunity:

As a Senior AI Engineer on our AI Infra Pod, you will build the systems, tools, and workflows that enable every Grow Therapy team to turn cutting-edge AI into patient and provider value—safely, reliably, and effortlessly. You’ll partner with Product, Data, and operational stakeholders to identify high-impact opportunities and ship AI-powered workflows across the company.

You’ll work on initiatives like building internal AI Agents for claims data extraction and submission via OCR, building support for mcp integrations and the voice modality of our coach assistant, and improving the overall performance and accuracy of our AI Agents at Grow as a whole

What You'Ll Be Doing:

AI systems engineering:  Design, build, and own LLM-powered services and orchestration that deliver reliable, low-latency experiences. Extend microservices, task queues, and event-driven data pipelines to support AI use cases at scale.

Applied AI development:  Develop prompts, retrieval and context engineering strategies, embeddings, and agentic workflows. Build evaluation frameworks; measure quality, latency, cost, and consistency; and iterate based on data.

Reliability, performance, and cost:  Own service SLOs; optimize model and service selection for throughput, latency, and cost; and instrument systems for observability and continuous improvement.

Cross-functional collaboration:  Work closely with Product, Data, Insurance Operations, Customer Support, Legal, HR, and other teams to scope workflows and ship pragmatic solutions that reduce toil and improve accuracy.

Enablement and mentorship:  Evangelize AI best practices, create reusable tools and documentation, and provide guidance to engineering peers to scale AI adoption across Grow Therapy.

You'll Be a Good Fit if: 

• Bring 5+ years of professional software engineering experience building production systems
• Have hands-on experience with industry-leading models and APIs (e.g., OpenAI, Anthropic) and tool use.
• Are fluent in prompt engineering, retrieval-augmented generation, context engineering, and embeddings.
• Have built agentic AI workflows and understand when and how to use them effectively.
• Can design and implement LLM-powered workflows end-to-end—from data pipelines to APIs to UX integration.
• Understand tradeoffs across model choice, latency, cost, and consistency, and make principled decisions accordingly.

Bonus Points:

• Curiosity to explore new models, libraries, and tools (e.g., OpenAI Assistants API, Claude Tool Use).
• Experience building AWS services with Terraform
• A desire to mentor others and scale your impact through evangelizing AI usage and creating reusable tools and documentation.
• Have experience with distributed systems engineering, including microservices and task queues, and are comfortable with event streaming and data orchestration workflows.

Engineering Team Principles:

• You own what you build. You will feel ownership of the code you write, articulate the importance of the feature, and follow up to ensure it's successful.
• We build solutions for our providers and clients. We write code to solve user problems, not just for the sake of solving technical problems.
• You are not part of the tech team, but rather part of the team itself! Grow is a tech-enabled business and not a pure software business, so understanding how the business works is integral to your job.

Role Details:

• Employment Type: Full-Time, Exempt
• Base Compensation: The salary range for this position is $150,000 - $220,000 USD annually.

Please Note: Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.

Please see the independent bias audit report covering our use of Covey here.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards therapy and personal & professional growth.
• Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.