Director of Content Strategy & Operations

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About The Role:

We’re looking for a passionate leader to drive our content strategy and create compelling, performant content across the entire customer journey—from awareness to advocacy. The right candidate takes an audience-first approach to ensuring prospects, customers, and partners get the most value from Confluent. It’s not simply about sharing a corporate message. Rather, it’s about connecting data practitioners and technical executives with the knowledge and skills they need to navigate the data streaming ecosystem and set their data in motion.

What You Will Do:

Content Strategy & Corporate Narrative

• Design global and regional content strategies that drive engagement and loyalty
• Produce high-impact messaging, storylines, evergreen themes, thought leadership, and multimedia content that support global campaigns and field marketing
• Orchestrate multi-channel content operations—from planning, production, distribution, and measurement to optimization
• Ensure content is optimized for search and user experience across all channels

Audience Engagement & Growth

• Set and achieve performance metrics for content engagement and channel growth
• Manage a measurement framework that connects content to pipeline growth and product-led growth
• Identify content opportunities and stay on top of market trends and changes through market research
• Retain an “outsider’s perspective” much like that of a journalist

Leadership, Collaboration & Content Operations

• Manage and direct a team of content marketers and writers to ensure the content meets the intended objectives
• Communicate in ways that motivate the team and drive accountability
• Foster professional growth and career development
• Manage a centralized editorial calendar
• Collaborate with cross-functional teams (PMM, customer marketing, product, design, video, etc.) to produce persuasive content
• Partner across the company to ensure content reinforces key messages and has a consistent voice & tone

What You Will Bring:

• Passion for technology and ability to articulate complex technical concepts in ways that make sense to a range of personas with varying levels of technical expertise (experience with open-source technologies is a plus)
• History of creating impactful content strategies that align with specific campaign narratives and goals
• Outstanding writing and editing skills
• Experience working on all types of content (ex: case studies, ebooks, promotional and instructional videos, blog posts, social media, emails, etc.)
• Prior B2B experience in the IT/Tech industry
• Familiarity with what motivates our key personas: developers, architects, operators, technical executives
• A portfolio of content written for various tech buyer personas
• Excellent communication skills that influence winning outcomes in a cross-functional environment
• Ability to adapt and deliver results in a fast-paced, entrepreneurial environment
• Curiosity and ability to transition from strategic thinking to creative execution
• 10+ years of related experience and a track record for building and leading exceptional content teams
• Prior B2B experience in the IT/Tech industry
• Familiarity with what motivates our key personas: developers, architects, operators, technical executives
• A portfolio of content written for various tech buyer personas
• Excellent communication skills that influence winning outcomes in a cross-functional environment
• Ability to adapt and deliver results in a fast-paced, entrepreneurial environment
• Curiosity and ability to transition from strategic thinking to creative execution

Ready To Build What'S Next? Let’S Get In Motion.

Come As You Are

Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.