Portfolio Retention Mortgage Loan Officer

EPM is growing, and we are seeking NMLS licensed Portfolio Retention Mortgage Loan Officers to join our team. This role focuses on maximizing opportunities within our existing portfolio, driving retention through refinance opportunities and ensuring client satisfaction. Unlike traditional origination roles, this position prioritizes working with our current portfolio while also allowing for self-generated business. The ideal candidate has strong communication skills, thrives in navigating complex loans, and brings proven experience in residential mortgage lending. If this sounds like you, apply today! 

Key Responsibilities

• Working closely with our Servicing Teams, monitor and retainthe company’s portfolio, identifying refinance opportunities. 
• Originate FHA, VA, USDA, and conventional loans, with flexibility to manage a wide range of borrower needs. 
• Ensure all loan applications meet regulatory standards, as well as employer and investor guidelines. 
• Document all borrower communications, outreach activities, and loan actions in the company’s CRM and loan origination system (LOS). 
• Maintain and strengthen relationships with existing EPM clients, fostering long-term loyalty. 
• Work closely with colleagues and other stakeholders to enhance service delivery and contribute to the overall success of the organization. 
• Additional responsibilities as assigned due to business needs. 

Qualifications & Skills

• High school diploma required; college degree preferred.   
• Active NMLS license required. Multi-state licensing strongly preferred, with priority given to candidates licensed in California, Florida, Georgia, New Jersey, Texas, Pennsylvania, North Carolina, and South Carolina. 
• 3+ years of mortgage lending experience required. 
• Knowledge of home loans and residential mortgages such as conventional, VA, FHA, and USDA loans. 
• Proficiency with Encompass loan origination system preferred. 
• Strong decision-making, communication, and relationship-building skills. 
• Ability to structure complicated loan scenarios and submit complete loans packages to underwriting to ensure accurate and timely loan approvals and closings. 

About EPM  Founded at the height of the mortgage crisis in 2008, EPM has rapidly evolved into one of the leading mortgage lenders in the U.S. Our vision is clear to live in a world that everyone has the opportunity for the American Gift.  We strive to offer top-tier financial services, exceptional communication, and unwavering assistance to our clients. Our goal is not only to facilitate homeownership but also to empower individuals and families through informed financial decisions, by closing one loan perfectly at a time.    Headquartered in Atlanta, GA, EPM is licensed in 50 states and provides an array of lending resources such as Conventional, FHA, VA, 203K, Reverse, and USDA loans. Additionally, we are proud to be a trusted Seller/Servicer for Fannie Mae, Freddie Mac, and Ginnie Mae, ensuring that our clients have access to reliable and competitive financing options.    EPM is an equal opportunity employer committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.    Candidate Acknowledgment Statement By clicking "Apply for this Job," I acknowledge that I have reviewed, understand, and agree to the terms outlined in the linked EPM Legal Statement and Application Addendum.