People Operations Generalist

WHO WE ARELindblad Expeditions is a pioneer in the Expedition Travel space, with a legacy of exploration and discovery spanning decades. From taking the first citizen explorers to Antarctica in 1966, to opening the Galápagos and Easter Island to tourism, to launching our innovative partnership with National Geographic in 2004, our mission has always been to connect travelers with the world’s most extraordinary places.Today, our fleet of 16 ships takes nearly 25,000 guests annually to some of the planet’s most remote and pristine locations. At Lindblad Expeditions, we do whatever it takes to ensure our guests experience the “Exhilaration of Discovery.”
JOB SUMMARY The People Operations Specialist plays a key role in supporting and enhancing our HR systems, processes, and data integrity across the employee lifecycle. This role is responsible for maintaining the HRIS, generating reports, serving as the liaison between HR and Payroll, and supporting core People Operations functions including onboarding, offboarding, and compliance. The ideal candidate is detail-oriented, tech-savvy, and thrives in a collaborative, fast-paced environment. This position requires strong cross-functional communication and the ability to handle confidential information with professionalism.

Key Responsibilities

• Administer and maintain the HRIS, ensuring data accuracy, integrity, and compliance (including SOX and recordkeeping requirements).
• Collaborate with HR team members to optimize system configurations, workflows, and automation.
• Troubleshoot system issues and coordinate with vendors as needed.
• Provide training and support to employees and managers on HRIS functionality.
• Generate and analyze HR reports (e.g., headcount, turnover, DEI, engagement).
• Act as the primary liaison and backup between HR and Payroll.
• Audit and validate payroll-related data (e.g., new hires, terminations, comp changes, leaves).
• Partner with Finance on payroll reconciliations and reporting.
• Support compliance with wage and hour laws and SOX requirements.
• Support core employee processes, including onboarding, offboarding, and compliance audits.
• Maintain employee records in accordance with legal and regulatory requirements.
• Contribute to special projects to enhance HR policies, programs, and systems.
• Manage incoming mail and packages; sort and distribute by department and category.
• Review and reconcile invoices from multiple vendors; ensure proper coding and timely submission to Accounting.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years of HR or People Operations experience, with exposure to HRIS and payroll processes.
• Strong technical aptitude; HRIS experience required (Rippling preferred).
• Proven ability to build and interpret HR reports.
• Exceptional attention to detail and commitment to data accuracy.
• Discreet and professional in handling confidential information.
• Excellent communication and interpersonal skills; able to work cross-functionally across teams.
• Strong organizational, multitasking, and time management skills.
• Must be available to work onsite at least 3 days per week in our Seattle-area office.

DISCLAIMER STATEMENT: This job description is intended only to describe the general nature and level of work being performed by an employee in this position.  It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned.