Destination Sales Development Manager - Poland

About Kuoni Tumlare

At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape

The Job:

About the role: You will be responsible for generating Leisure and MICE business from POLISH market (and any other market agreed with GM) and/or TO Polish destination, develop the sales and the portfolio of active clients, reach sales objective defined by the management.

Key Activities

• Promote KuoniTumlare services in Poland by visiting active or potential clients, making phone calls to new prospects
• Responsible to enlarge the portfolio of KuoniTumlare clients
• Promote activities aimed to promote destination Poland as specified on the annual target/goals
• Keep close communication with our local offices and make sure business is operated smoothly
• Investigate for new products or activities to be promoted on the market, in coordination with our destination office
• Participate to sales trip, travel workshops and fairs in Europe as agreed with CM
• Organise fam trips and educational tours for the clients as required by CM
• Responsible for Marketing activities on his/her markets for own clients
• Acquiring new customers (domestic & worldwide)
• Build and nurture strong relationships with key accounts to drive repeat business.
• Develop tailored proposals, negotiate contracts, and close deals to meet revenue targets.
• Monitor market trends and competitor activities to identify new business opportunities.
• Responsible for providing monthly sales reports, analysis of the market and sales activities
• Provide reports to the Country Manager after each sales trip, workshop, or fair attendance
• Responsible for checking the business profitability in coordination with the Revenue Control dept
• Responsible for group sales revenue and profit targets in line with budget for the market, and ensuring the sales team is providing quality customer service.
• Plan and implement sales delivery targets and KPI’s.
• Accompany and lead clients for the critical site inspections and On-site project coordination
• Ensure strict revenue control of the tours using company systems
• Make client offers, follow up and contracts
• Ensure each confirmed group is fully prepaid in due time unless credit facilities exist

Requirements

Knowledge, skills and experience

• Commercially minded and Sales driven
• Proven track record in a DMC or proven working experience within the MICE industry in Poland
• Good connection within the MICE network in Poland (Convention Bureaus, Suppliers, Tourist Organization)
• Deep understanding of the travel industry and market requirements
• Degree qualified in Tourism and Travel Business
• Entrepreneurial and creative approach
• Good technical skills in Microsoft Office – Word/Excel/PDF
• Fluent English and Polish language skills     
• Very well organized, able to prioritize tasks
• Ability to work under a lot of pressure from the clients
• Good connection within the MICE network in Poland (Convention Bureaus, Suppliers, Tourist Organization)
• Deep understanding of the travel industry and market requirements
• Degree qualified in Tourism and Travel Business
• Entrepreneurial and creative approach
• Good technical skills in Microsoft Office – Word/Excel/PDF
• Fluent English and Polish language skills     
• Very well organized, able to prioritize tasks
• Ability to work under a lot of pressure from the clients

• Project Management

• Excellent communication skills to collaborate with our destination offices
• Team spirit, ability to work within a group
• Experience in Inbound Travel in Europe experience is an asset
• Demonstrated ability to work effectively with cross-functional teams

The Ideal Candidate Will Be:

• Motivated and positive attitude
• Good communication skills, at internal level with colleagues and external level with clients
• Self-organised, ability to work under pressure to deadlines

• Proactive, Self-Driven, Responsible

• Detailed oriented, capacity to solve problems
• Open-minded personality, like to travel and learn about other cultures