Administrative Assistant II

Job Title:

Administrative Assistant II

Job Description

The Client Hosting Point of Contact is responsible for serving as the primary liaison between our clients and internal/external stakeholders. This position is crucial for ensuring excellent client service and efficient management of hosting-related inquiries and issues. The ideal candidate will possess strong communication skills, a client-focused attitude, and a solid understanding of hosting environments.

• Act as the main point of contact for clients regarding hosting services and stakeholders.
• Address client inquiries and resolve issues promptly while ensuring a high level of client satisfaction.
• Coordinate with technical teams to manage hosting set-ups, migrations, and ongoing support.
• Monitor hosting environments to ensure optimal performance and proactively address potential issues.
• Engage with both internal and external stakeholders.
• PPT health check
• Completion of checklist/PO accuracy
• Visit Feedback (Internal /Client Debrief)

Location:

EGY Cairo - Building F16

Language Requirements:

Time Type:

Full time

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