HR Generalist
Smith's Group.com
Office
Coyol, Alajuela, Costa Rica
Full Time
Company Description
Smiths Interconnect, is a global leader in the design and manufacture of high-performance interconnect solutions. Our products are used in mission-critical applications across industries such as aerospace, defense, telecommunications, and industrial markets. At Smiths Interconnect, we are committed to innovation, quality, and providing cutting-edge solutions that connect the world’s most demanding systems.
Smiths Interconnect is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, to help create a safer, more efficient and productive, and better-connected world across four global markets: energy, security & defense, space & aerospace and general industrial. Listed on the London Stock Exchange, Smiths employs c.16,000 colleagues in over 50 countries.
Job Description
Reporting to the HRBP, the Sr. HR Generalist is responsible for providing human resources (HR) support to a major business unit or functional area. This position is
a local subject matter expert with respect to employment legislation and provides support and guidance on addressing HR related queries including but not limited
to, any issues relating to talent acquisition, compensation and benefits, employee relations, training and development, employee lifecyle changes and HR
operations. Additionally, the Sr HR Generalist supports and manages HR related projects and programs (i.e. Talent & Development, Process Improvements etc.).
- Act as key support to the site/plant manager as it relates to employees.
- Assists Management of the talent attraction lifecycle processes.
- Management of HR key indicators and provide reports.
- Collaborate with the HR team on cross divisional topics on an ad hoc basis
- Collaborate, support and/or manage with the Smiths Interconnect/Group HR teams on global projects and programs.
- Assist the site ambassadors on their actions on site
- Manage, support and develop human resources initiatives and the delivery of HR Services in the site by reflecting the business needs, liaising as needed with
the HR Business Partner (taking global initiatives and delivering locally into the region(s) where appropriate).
· Participate, deploy and develop global Smiths Interconnect HR initiatives and projects to support the achievement of objectives as well as pro-actively leading
continuous improvement initiatives in HR areas.
- Provide coaching and mentoring to staff to ensure that all issues are resolved while providing excellent customer service.
- Resolve ongoing, complex Human Resources related issues and track employee data utilizing systems and tools.
- Manage the development and implementation of staffing strategies to ensure effective recruitment, screening, selection and retention of quality employees,
using practices consistent with company policies and legal requirements.
- Lead process standardization and centralization, implementation of global or regional project initiatives.
- Support and direct, through leadership and influence, HR strategic objectives for: change management; business transformation; talent development and
Communication.
- Manage relevant employee relations issues to a successful conclusion and act as an escalation point for more complex issues across where applicable.
- Ensure compliance to Smiths quality standards and adherence to Division/Group policies (i.e. Code of Ethics, Human Rights, etc.) and procedures.
- Ensure that all Division/Group polices are the most current version, readily available, and in accordance with local legislation.
- Provide day-to-day guidance and support addressing employment issues as related to Group/Division HR policies and practices.
- Support consultation or communication efforts related to labor/union relations pertaining to organizational or legislation changes.
- Support the preparation and execution of annual HR calendar programs in the location (i.e. benefits enrollment, performance management, annual incentive payments, merit, etc.). ·
Conduct local training or coaching sessions to employees and/or managers to help support HR initiatives related to employment policies, employee engagement, health and wellness benefits, rewards and recognition programs, performance management, and career development.
- Support local management addressing reported policy (i.e. Code of Conduct, Harassment, etc.) or compliance violations, and able to professionally manage the complete incident investigation process (i.e. reporting, investigation, actions, and closure).
- Support local talent acquisition requirements by providing guidance, reviewing applications, and interviewing applicants as required.
- Liaise with the People Operations team so as to ensure that employee or organizational transactional activities are completed efficiently and accurately within the HR master data system.
- Proactively encourage employee and managers use of People Operations processes and systems (i.e. MyHR, Talentlink, GVT, etc.) when appropriate.
- Support local management with planning and/or organizing Group/Division communication events, team building events, and approved community activities.
- Strategic partnering and planning with divisions and local management to advocate for necessary resources and solutions (people, systems, training, compensation, safety, etc.) to achieve business objectives.
- Support safe workplace cultures and compliance with Smiths EH&S requirements.
- 10% business travel
Qualifications
- Bachelor’s Degree in Human Resources Preferred, or recognized qualification/certification in Human Resources.
- Prior HR Generalist experience essential.
- Prior administration experience with benefits and pension
- Ability to manage projects.
- Strong influencing skills.
- Ability to professionally manage employee and company data with the highest degree of discretion and/or confidentiality as appropriate.
- Ability to properly address reported policy (i.e. Code of Conduct, Harassment, etc.) or compliance violations, and able to professionally manage the complete
incident investigation process (i.e. reporting, investigation, actions, and closure).
- Demonstrated working knowledge of country/local employment legislation and labor/union relations.
- Able to effectively communicate and coach employees and managers on HR policies and practices.
- Able to provide functional guidance and support to line/operations management with respect to sensitive or career-oriented employee decisions.
- Ability to successfully manage multiple activities as required by the HR calendar, while maintaining day-to-day service quality supporting both employees and
Managers.
· Knowledgeable and efficient in the use of HR business systems available to support employee master data management, staffing, training, compensation,
health and wellness, performance management, etc.
- Excellent interpersonal skills with an approachable and trustworthy nature.
- Responsive to employee and manager queries regarding HR matters and dedicated to providing thoughtful and timely guidance and/or solutions.
- Excellent verbal and written communication skills in English and Spanish
- Good knowledge of Microsoft Office applications.
Additional Information
Health, Safety And Environmental Factors:
- Must be able to sit for extend periods of time; a minimum of 2 hours.
- Must be able to maneuver to all areas of the office.
- Must be able to lift up and carry up to 10 pounds.
- Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.
- Must have the manual dexterity and coordination to operate office equipment
- Must be able to simultaneously manage several objectives and reassign priorities.
- Must be able to tolerate changing priorities, and complete assignments despite frequent interruptions.
- Must be able to read, write, speak and understand English.
- Must be able to respond to visual and aural cues.
- Complete all work in a safe manner and follow all safety requirements consistent with supporting the Company’s goals.
- Lifting guidelines in accordance with the Manual Lifting Guidelines noted in the Safety Handbook.
- Follow all environmental requirements consistent with supporting the company’s environmental performance goals.
- Complete, and actively participate in all other EHS training requirements.
HR Generalist
Office
Coyol, Alajuela, Costa Rica
Full Time
October 3, 2025