Director Software Engineering, Shared Services - Regulatory

Job Description:

Building trusted markets — powered by our people  

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.  

We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.  

Location:  - Overland Park, KS - Flex Hybrid

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees 

The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth. 

Director Software Engineering, Shared Services - Regulatory

About Cboe

Cboe is one of the world’s largest exchange holding companies, offering cutting-edge trading and investment solutions to investors around the world.

What We Do

The regulatory technology team develops technology solutions to surveil 14 different equities, options and futures trading venues across US, UK and Europe.

Our leaders lead high performing engineering teams to deliver on mission critical projects to build and support market surveillance systems.  We process data from equities, options and futures market exchange platforms across the US, UK, Europe. We architect systems that can analyze billions of events per day.  We optimize for increases in data volumes.  We strive to create insights and data that provides actionable intelligence to our analysts to ensure fair, orderly and complaint operation of all our markets.  We are analytical thinkers; we are humble and always striving to learn something new.

Responsibilities:

The Director Software Engineering, Shared Services, Regulatory Technology will lead multiple teams that support the operations, capacity planning and quality assurance automation of our multi-asset regulatory surveillance platform. Our platform analyzes 100 to 150 billion messages each day and we operate under strict operational discipline to meet the high standards required of a critical Reg SCI system under the SEC mandate. This position is a key leadership role in ensuring that our platform operates flawlessly every day and is set up to scale and evolve to meet future needs. This position has three broad areas of responsibility:

Capacity Planning

• Maintain up to date capacity plans covering all hardware and software needs and inform department leadership of any critical bottlenecks
• Proactively evaluate the future capacity needed for the surveillance platform and propose architectural changes to the platform
• Collaborate with enterprise capacity planning and testing managers to ensure surveillance platform capacity is tested in tandem with Cboe Titanium (matching engine) platform
• Collaborate with hardware, networking teams to ensure appropriate hardware and network gear is provisioned in time to meet surveillance platform operational requirements
• Ensure compliance with published capacity planning procedures and update the procedures in line evolving technology architecture and transaction volumes
• Maintain up to date infrastructure diagrams, regulatory process flow charts to reflect current and desired state of the platform
• Develop and maintain system capacity, performance monitoring and analytics tools
• Ensure that capacity testing is carried out for all Cboe market venues as per published schedule and appropriate system upgrade recommendations are made and implemented in a timely fashion
• Present the system capacity plan periodically to senior management

Operations

• Ensure all three shifts are appropriately staffed with well trained Site Reliability Engineers (SRE) to monitor and operate the regulatory surveillance platform
• Ensure all system operations manuals, procedures are up to date and followed by the SREs
• Ensure any upgrades to the platform that result in changes to operational processes are documented and understood by the SREs
• Evaluate and adopt new system monitoring tools
• Ensure regulatory surveillance platform meets the daily and weekly processing time targets, all production issues are remediated within mandated timelines

Test Automation & Shared Services

• Oversee the overall test automation architecture and make sure it aligns with current needs of the surveillance development teams
• Oversee and ensure smooth execution of all test automation projects, provide high level status to department leadership
• Ensure that right tools, processes and metrics are implemented for measuring the effectiveness of testing automation program
• Oversee the development and maintenance of all homegrown shared tools used by regulatory technology department including monitoring tools, User Interfaces, productivity tools, Jira automation etc.
• Take execution ownership of all new technology projects related to shared infrastructure, and shared tools used by the regulatory division

Leadership

• Mentor direct reports to strive for high degree of individual and team level excellence, inculcate ownership mindset, provide just in time constructive feedback.
• Conduct performance planning and reviews as per organizational and departmental guidelines
• Identify training and development needs of the team
• Present architectural solutions and project status to division and department management
• Represent regulatory technology within Cboe on matters related to regulatory technology operations, software development procedures and infrastructure

Job Requirements

• Fifteen years of overall related experience of which at least seven years of technology management experience leading medium sized teams (10 – 15 people) in an enterprise environment.
• At least five years of experience managing infrastructure and operations of technology department/division involving large scale batch data processing
• Extensive experience using Python as primary programming language
• Extensive experience working in a Linux environment and using scripts extensively for automation
• Experience leading staff that deals with troubleshooting issues related to compute, memory and storage capacity related constraints in a Linux environment
• Hands on experience using SQL for troubleshooting and fact finding.
• Experience managing dev ops automation using tools such as Jenkins
• Experience managing dev ops in AWS or similar cloud environment
• Experience operating large scale analytics system on a cloud native data warehouse such as Snowflake
• Experience using docker containers and container orchestration frameworks such as Kubernetes and docker swarm
• Experience with testing automation frameworks and/or developing custom automation frameworks
• Excellent communication skills and demonstrated experience in presenting to and getting buy in from enterprise audience.
• Excellent analytical problem solving and troubleshooting skills
• Experience using test-driven development as part of SDLC
• Experience with NASDAQ market surveillance (SMARTS) system will be a huge plus
• Exchange technology or market regulatory technology experience will be a huge plus
• Financial services industry experience will be a plus.
• Bachelor’s degree in computer science, or a related field (can be substituted by significant relevant experience)

Benefits and Perks of working for Cboe Global Markets 

We value the total wellbeing of our people – including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer: 

•  Fair and competitive salary and incentive compensation packages with an upside for overachievement  
• Generous paid time off, including vacation, personal days, sick days and annual community service days  
• Flexible, hybrid work environment  
• Health, dental and vision benefits, including access to telemedicine and mental health services  
• 2:1 401(k) match, up to 8% match immediately upon hire  
• Discounted Employee Stock Purchase Plan   
• Tax Savings Accounts for health, dependent and transportation  
• Employee referral bonus program   
•  Fair and competitive salary and incentive compensation packages with an upside for overachievement  
• Generous paid time off, including vacation, personal days, sick days and annual community service days  
• Flexible, hybrid work environment  
• Health, dental and vision benefits, including access to telemedicine and mental health services  
• 2:1 401(k) match, up to 8% match immediately upon hire  
• Discounted Employee Stock Purchase Plan   
• Tax Savings Accounts for health, dependent and transportation  
• Employee referral bonus program   
• Volunteer opportunities to help you give back to your communities   

Some of our associates’ favorite benefits and perks include:  

• Complimentary lunch, snacks and coffee in any Cboe office  
• Paid Tuition assistance and education opportunities  
• Generous charitable giving company match  
• Paid parental leave and fertility benefits   
• On-site gyms and discounts to other fitness centers   
• More About Cboe Global Markets 
• Complimentary lunch, snacks and coffee in any Cboe office  
• Paid Tuition assistance and education opportunities  
• Generous charitable giving company match  
• Paid parental leave and fertility benefits   
• On-site gyms and discounts to other fitness centers   
• More About Cboe Global Markets 

We’re reimagining the future of the workplace by focusing on what matters most, our people.  Our journey is an inclusive one. We’re investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed.   

We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We’re an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.  

Learn more about life at Cboe on our website and LinkedIn. 

Equal Employment Opportunity

We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected.   

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#Li-Hybrid

Our pay ranges are determined by a number of factors, including, but not limited to, role, experience, level, and location. The national new hire base pay range for this job in the United States is $187,000-$231,000. This range represents the minimum and maximum base pay the company expects to offer for new hires working in the position full time. If you live in one of the following areas or if you work in a Cboe office in the following areas, the range may be higher according to the geographic differentials listed below:

Us Geographic Differentials:

• 110%: Austin TX, Chicago IL, Denver CO, San Diego CA 
• 115%: Los Angeles CA, Seattle WA 
• 120%: Boston MA, Washington DC 
• 125%: New York City NY  
• 130%: San Francisco CA 
• 110%: Austin TX, Chicago IL, Denver CO, San Diego CA 
• 115%: Los Angeles CA, Seattle WA 
• 120%: Boston MA, Washington DC 
• 125%: New York City NY  
• 130%: San Francisco CA 

Within the range, individual pay is determined by a number of factors, including, but not limited to, work location, job-related skills, experience, and relevant education or training. In addition to base pay, our total rewards program includes an annual variable pay program and benefits including healthcare (medical, dental and vision), 401 (k) with a generous company match, life and disability insurance, paid time off, market-leading tuition assistance, and much more!  Your recruiter will provide more details about the total compensation package, including variable pay and benefits, during the hiring process. For further information on our total rewards program, visit TOTAL REWARDS @CBOE. 

Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.