Mentor - Parent Pathways - Sydney Greater West

Number Of Positions Available:

1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

At the Salvation Army Employment Plus (EPlus), we've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We don't ever see a job, as just a job. We see a job as an opportunity for a better, more secure, more stable and empowered life.   

About the opportunity      
 

Are you passionate about empowering parents to achieve their educational and career goals? Our Parent Pathways program is the career choice for you.                                             

Due to growth in our program leading to the addition of new opportunities, this is the chance to join our Parent Pathways Sydney Greater West team, where as a Mentor, you’ll be at the heart of empowering parents to overcome challenges and reach their goals. You’ll provide dynamic, hands-on support—guiding, encouraging, and uplifting parents every step of the way. Plus, you’ll have the unique opportunity to travel across diverse locations, building strong connections with parents and partnering with community organisations to create real, lasting impact.

Join us as a key player in transforming lives!

As the successful candidate, you’ll take the lead in:

• Building meaningful, trusted relationships with your participants, delivering exceptional customer care and professional support every step of their journey.
• Inspiring and empowering parents through one-on-one appointments, helping them unlock their potential and smash their unique goals.
• Breaking down barriers to education and employment by connecting participants with vital community resources and providing ongoing mentorship that truly makes a difference.
• Collaborating with local community and government partners to craft personalised, family-focused support that changes lives for the better.
• Traveling within the Sydney greater west region to build knowledge and understanding of our program to increase the parents we can support.
• Driving  success independently and as part of a team, surpassing KPI targets and making a real impact on both personal and collective achievements.
• Ensuring excellence and integrity by adhering to all Department guidelines, legislative requirements, and organisational policies with precision and professionalism.

Step into a role where your passion and dedication will create lasting change — your opportunity to inspire, lead, and make a tangible difference starts here!

About You

• Possess a minimum Certificate III qualification in fields such as Employment Services, Community Services or other relevant areas. Or be willing to pursue a relevant qualification  
• Relevant lived experience would be highly valued, as it enriches our support for participants experiencing barriers, whilst navigating a complex system. Your personal journey will bring empathy, understanding, and empowerment to those we serve 
• Skilled in empowering individuals to navigate their barriers and foster connection with support services in the community 
• Well-developed skills in customer service, problem-solving skills , coaching and administration  
• Excellent written and verbal communication 
• Strong computer literacy skills including proficiency using MS Suite of programs  
• Must hold a Driver’s licence and a Working with Children Check or relevant state equivalent (or are willing to apply for a WWCC)  
• Applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history  

In return, we offer  

• Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits) 
• Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks    
• Comprehensive and supportive on the job training including the opportunity to undertake tertiary education, relevant to your position    
• Discounted fitness memberships, health insurance, retail discounts and more    
• Attractive leave benefits with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos volunteering 
• Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health 
• Long-term employment opportunities within the Employment Plus & the wider Salvos networks    

Are you ready to join a respected, values driven not-for-profit organisation, thrive in a challenging yet rewarding role, and work closely alongside parents of young children to help them build their future career? If your answer is YES! 

Apply now and complete the online application including a cover letter addressing the above requirements. Your cover letter can be uploaded alongside your resume, or as one document.  

At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at employmentpluscareers@salvationarmy.org.au. Please specify the job title and location in the subject line.   

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration